Paul Lecher
Paul Lecher at Russ Darrow Nissan of Milwaukee

Paul Lecher

Service Manager

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
100 Reviews

Loves to watch and play sports, Have a wife and 2 kids.

Dealership Experience

19 yrs, 6 mos

Industry Experience

26 yrs

Languages Spoken

English English

4.6

100 Reviews

Write a Review

100 Reviews of Paul Lecher

August 26, 2026

Dealership Rating
Employee Rating

The best experience ever ? ? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕 More

by kendleb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Russ Darrow Nissan of Milwaukee responded

Knowing the service on your Nissan Sentra left you feeling confident and comfortable means a lot to our service team. We’re pleased our team could provide such professional, attentive care. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

August 10, 2026

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great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends More

by KELSEYMOM514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Russ Darrow Nissan of Milwaukee responded

Your feedback about the video overview of your Ford Edge service shows how we strive to keep you well informed. Knowing you’d recommend us to your family and friends means a lot to our team. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

July 15, 2026

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Purchased vehicle from them so keep routine service there. Most other maintenance do elsewhere for much cheaper. More

by DZWHIZKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 30, 2026

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Employee Rating

This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And th More

by HULLALVIN
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for recognizing the honesty and professionalism our team delivers. We’re glad the service on your Nissan Pathfinder exceeded your expectations. Tony and the rest of our crew appreciate your support and look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 28, 2026

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I was handled very well . found the the problem ,fixed it called me, end of story. More

by leondundy3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, Shaun Sellers

May 28, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad we found and fixed the issue with your Nissan Frontier and kept you updated along the way. Thank you for the five-star rating. We look forward to helping you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 23, 2026

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all of your employees are very nice, helpful , answer all my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here! More

by SARAHBELLEHENKE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, ERIK PALZEWICZ

May 23, 2026

Russ Darrow Nissan of Milwaukee responded

It’s great to hear our staff was friendly, answered your questions, and provided clear timeframes. We’re glad the paperwork review was thorough and easy to follow. Thank you for trusting us with your Nissan Sentra service and we look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 17, 2026

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They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks! More

by mmittelstedt
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 17, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad our team took care of your Subaru’s oil change, topped off the washer fluid, and even surprised you with a car wash. Thank you for recognizing our friendly service. We look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 05, 2026

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Mr Erik was very professional and efficient with his service. He kept me updated from the start of my service order to the end. I will always come back for my service More

by Taofik
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad Erik provided professional and efficient service and kept you informed from start to finish on your Nissan Murano. Thank you for choosing us for your service needs and we look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 03, 2026

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Very efficient and courteous, great experience. Will recommend this service department to everyone. We will be returning soon. More

by CURTIS9025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Shaun Sellers

May 03, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for highlighting how efficient and courteous our service team was with your Nissan Sentra. We appreciate you recommending us to others. We look forward to welcoming you back soon. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 02, 2026

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Employee Rating

Stay away from this guy he will find a way to overcharge you for no matter what your car problem is to him. It’s all about money. He is at the first desk in the maintenance department. If there is anyone el More

by Melvin
Service Price Transparency
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Recommend Dealer
No
May 07, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you, Melvin, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

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