Russ Darrow Nissan of Milwaukee - Service Center

Fair but not the quality I expected I have a 2 1/2 year old car that broke down and no loaner was provided and all issues were not addressed. My license plates have been falling off th I have a 2 1/2 year old car that broke down and no loaner was provided and all issues were not addressed. My license plates have been falling off the front of my vehicle since I purchased it and they were not willing to resolve instead I was told it came from the manufacturer like that. Wow. Now I have to take my vehicle to a neighborhood repair to get license put back on car. I feel for my inconvenience of having a vehicle under warranty break down for a defective part I should have been offered a complementary service such as an oil change and a loaner vehicle to use while I had to wait for the necessary part to be shipped in. This is a $50,000.00 truck. There is no way I should be making repairs already. My biggest concern is 5 years ago my sister had a Nissan Rogue and it slowed down on the highway just like mines and is this an ungoing problem for your vehicles and am I safe in this vehicle. I was told there is no quarantee this want happen again. More

Service Quick service at a reasonable price Charles was very accommodating and understood my work request Work was done withon quoted time and very pleased wi Quick service at a reasonable price Charles was very accommodating and understood my work request Work was done withon quoted time and very pleased with the outcome More

Great Service The service department always does a great job with my car. I have been taking my car there for years and I will not go anywhere else. The service department always does a great job with my car. I have been taking my car there for years and I will not go anywhere else. More

Airbag replacement I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle until I got off work. The cashiers were also kind and prompt. I was in and out in less than 5 minutes. More

Oil change and inspection Charles was excellent. Very friendly and very efficient! From start to finish he explained things thoroughly. Was very polite and helpful. He really d Charles was excellent. Very friendly and very efficient! From start to finish he explained things thoroughly. Was very polite and helpful. He really did display excellent customer service! More

I probably switch dealership for my service Mechanic doesn’t use gloves leave lotta oil marks on my car he have hard time open safety panel. Even when he see me watching him through the window Mechanic doesn’t use gloves leave lotta oil marks on my car he have hard time open safety panel. Even when he see me watching him through the window she is start rough inspection of my car by bumping my muffler by his feast . You can see Hugh not really care about my vehicle and this happened at this dealership many times before More

The Greatest "Red Carson" Number 1 Car Salesperson!!!!!!! Racheina Carson (Red) was a God Send, I went to get a car wash, meet Red and she took care of all my needs, professional, friendly, not the pushy sale Racheina Carson (Red) was a God Send, I went to get a car wash, meet Red and she took care of all my needs, professional, friendly, not the pushy salesman approach, she was genuine! She got me into a 2019 Altima! She even helped me clean out my old car. Who does that? I was so comfortable talking to her, She is awesome!!!!! I love her!!!!!! Beautiful personality. Very concerned about the customer, and their needs and circustances. She is absolutely wonderful!!!! hope she is around for my next car!!!!! Nona J Perkins Chapman 3/25/2019 More

First time customer here Joe Weil was excellent explaining everything including what I need to have done soon. Joe informed me every step of the way communication was excellen Joe Weil was excellent explaining everything including what I need to have done soon. Joe informed me every step of the way communication was excellent. I will be back! Great job! More

Very fast amd efficient Very fast service! In and out faster than I've experienced elsewhere. Joe in service was great and very friendly! Will definitely be back again Very fast service! In and out faster than I've experienced elsewhere. Joe in service was great and very friendly! Will definitely be back again More

Wonderful service This dealership is absolutely fabulous and the employees are always professional and do such good work! I recommend Russ Darrow Nissan to everyone who This dealership is absolutely fabulous and the employees are always professional and do such good work! I recommend Russ Darrow Nissan to everyone who is looking for great service! More