Russ Darrow Nissan of Milwaukee - Service Center

Happy customer Great communication! Had a lot of different scenarios running by both service and finance and did he great job providing answers and guiding me to a Great communication! Had a lot of different scenarios running by both service and finance and did he great job providing answers and guiding me to a decision. More

40,000 check up with oil change Car not washed, even though paper work said it was to be washed. Oil/grease all over inside door panel and driver seat. Every time I have work done, t Car not washed, even though paper work said it was to be washed. Oil/grease all over inside door panel and driver seat. Every time I have work done, there is an issue. I better not have oil leaking under the front end again. Words won’t be the only thing getting typed. More

Life saver I needed my tire(s) replaced ASAP. Found a bulge in 1 and they were balding badly anyway. I first went to Tires Plus and they were rude, up to and inc I needed my tire(s) replaced ASAP. Found a bulge in 1 and they were balding badly anyway. I first went to Tires Plus and they were rude, up to and including "mansplaining" to me what a lugnut was. I know I'm a girl, but come on... So I ended up at Russ Darrow Nissan to get a wheel key (some doodad that unlocks one lugnut on each wheel and is patterned and according to Tires Plus, it's VIN specific) and the service tech that helped me was so kind and so helpful and so QUICK! They got me in same day, I saved $40/tire on BETTER tires, and they did an alignment and oil change for me, too (which were needed badly). They also gave me a lift home for free! Shout out to Charles Yang for saving the day and making me a believer in dealership service!! More

Always great service Thomas and Joe are awesome! Everyone is always very helpful when I bring my car in for service. They do a great job every time. Thomas and Joe are awesome! Everyone is always very helpful when I bring my car in for service. They do a great job every time. More

excellent I continue to bring my car to Russ darrow Nissan, particularly this location where I purchased it from, simply because of Charles in the service depar I continue to bring my car to Russ darrow Nissan, particularly this location where I purchased it from, simply because of Charles in the service department. I have never had someone who is so willing to work with me, he’s just an overall genuine amazing person! Thank you Charles for all you do! More

Customer Service Great customer service! I highly recommend this location. I've been a customer for a little over 4 years and I have no complaints. The employees are k Great customer service! I highly recommend this location. I've been a customer for a little over 4 years and I have no complaints. The employees are kind and very helpful. Two thumbs up! More

Convenient, fast and reliable I stopped by two other locations that turned me away saying they stopped taking walk in’s for oil changes at 4:30 p.m. and they couldn’t get me a appo I stopped by two other locations that turned me away saying they stopped taking walk in’s for oil changes at 4:30 p.m. and they couldn’t get me a appointment until next week sometime. More

Oil change Great service - Travis and joe in service we’re professional- very quick- got to talk to mechanic after which I think makes the experience better Great service - Travis and joe in service we’re professional- very quick- got to talk to mechanic after which I think makes the experience better More

Light bulb replacement I recently had a headlight replaced. It seemed to be acting up as it was flickering on and off. I went to the service department and was able to get i I recently had a headlight replaced. It seemed to be acting up as it was flickering on and off. I went to the service department and was able to get in right away. Their communication to me as far as giving me updates via text were also much appreciated More

Darrow Nissan Great experience. The Disneyland prices will keep many away, though. As far as trust and overall satisfaction, I would recommend this dealership for s Great experience. The Disneyland prices will keep many away, though. As far as trust and overall satisfaction, I would recommend this dealership for service. The many things on my punch list were taken care of in one day. More