Russ Darrow Nissan of West Bend - Service Center

He was very helpful with providing me with an email address to send him my mailer discounts coupon so he could apply the discount offer to my invoice address to send him my mailer discounts coupon so he could apply the discount offer to my invoice More

Great service, but it comes at a cost to the customer, unnecessary charges on my Bill. And really it wasn’t right. unnecessary charges on my Bill. And really it wasn’t right. More

Great Complete quality service! friendly helpful technicians! Great care ease of in and out! Will be back friendly helpful technicians! Great care ease of in and out! Will be back More

Just recently purchased our 3rd vehicle from Russ Darrow and will continue to keep coming back as they have a great sales team, and service center is awesome too. Had the pleasure to work with Mitch with o and will continue to keep coming back as they have a great sales team, and service center is awesome too. Had the pleasure to work with Mitch with our last car and a little bit this time and is a great guy to work with!! Would recommend Russ Darrow for making it easy finding the right car for you and professional service to keep it running smooth. Thanks again for Great Service!! More

I was ignored, treated poorly, lied to, and sold a broken car. I will never go back. car. I will never go back. More

Very nice and professional. Friendly staff Didn’t have to wait long. Will go back. Friendly staff Didn’t have to wait long. Will go back. More

Had a tire rotation and they forgot to tighten the lug nights. My wheels almost fell off while was driving. You’re very lucky I did t get hurt or hurt someone else. They said they’d take 40$ off the brak nights. My wheels almost fell off while was driving. You’re very lucky I did t get hurt or hurt someone else. They said they’d take 40$ off the brake service but my Quote was 399 originally I paid $421. So no discount. When I questioned it, he said there was a “shop charge” that he took off. Well that wasn’t on the original quote. So I think he made it up to try to appease me. Dishonest. More

Service on my Murano has been excellent. The service members listen to what I say and fix or correct the problem. I am very satisfied with the service. The service members listen to what I say and fix or correct the problem. I am very satisfied with the service. More

Best dealership around. Everyone is so nice and helpful. Love Russ Darrow Nissan West Bend. Everyone is so nice and helpful. Love Russ Darrow Nissan West Bend. More

The service I get there has always been over the top! I appreciate how ur customer care is elite. Thank you I appreciate how ur customer care is elite. Thank you More