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Russ Darrow Nissan of West Bend - Service Center
West Bend, WI
206 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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206 Reviews of Russ Darrow Nissan of West Bend - Service Center
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December 06, 2019
Purchased my Rogue here, great salesmanship and service support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. More
by Elaine
Employees Worked With
Melanie Leinen, Jacob Wilson
December 03, 2019
Been here quite a bit lately for warranty covered repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and ni repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and nice to have around the dealership. More
by Jb3401
Employees Worked With
Melanie Leinen
December 01, 2019
They're service is great and they really only do what is needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through the glass doors into the service garage. They brought filters to me before just replacing them and showed me the condition mine were currently in. Great service!! More
by mekayhs
Employees Worked With
Taylor Lecher
November 25, 2019
Great Customer Support I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! More
by andyplan
Employees Worked With
Taylor Lecher, Melanie Leinen, Adam Retzlaff
November 22, 2019
WONDERFUL! very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all you do More
by mayvilletireco
Employees Worked With
Melanie Leinen
November 22, 2019
Knowledgeable service professionals, clean, inviting showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service a showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service advisors as well. More
by Billzgirl24
Employees Worked With
Taylor Lecher, Melanie Leinen
November 22, 2019
Great place and area to shop for cars. Really friendly staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! More
by Chrisp123
Employees Worked With
Melanie Leinen
November 03, 2019
Fantastic service department. Extremely personable and attentive to details. They even worked with me and my busy schedule and overlooked rescheduled and subsequently missed appointment!!!! Thanks for attentive to details. They even worked with me and my busy schedule and overlooked rescheduled and subsequently missed appointment!!!! Thanks for understanding!!! More
by James
Employees Worked With
Adam Retzlaff
October 01, 2019
The customer service was great from the phone call to special ordering my alternator belt to the service for my truck . All in all very satisfied. special ordering my alternator belt to the service for my truck . All in all very satisfied. More
by Robert
Employees Worked With
Taylor Lecher
September 09, 2019
Fast and easy ise of online sscheduler for service Easy to schedule service, friendly staff. Only comment is when scheduled to pick up client, either be on time or call client. Most individuals do not Easy to schedule service, friendly staff. Only comment is when scheduled to pick up client, either be on time or call client. Most individuals do not work in an area where they can watch to see if car has pulled up. More
by Laurie
Employees Worked With
Danielle Hagen
