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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.6
229 Reviews

229 Reviews of Russ Darrow Nissan of West Bend - Service Center

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January 17, 2020

Walked in and was instantly greeted.. I made an appointment.. the service was prompt even though I was 20 minutes late. She offered a carwash and refreshments.. very nice kind and friendly! Keep More

by Casewilli
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
December 23, 2019

GREAT SERVICE EXPERIENCE MELANIE DROVE FOR OVER AN HOUR EACH DIRECTION TO MAKE SURE WE HAD THE PARTS NEEDED TO FINISH OUR REPAIR. WITHOUT HER HELP WE WOULD HAVE NOT BEEN ABLE More

by bpeppler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
December 09, 2019

I always have a great experience at Russ Darrow Nissan in West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice More

by kat_boelte
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
December 06, 2019

Purchased my Rogue here, great salesmanship and service support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. More

by Elaine
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen, Jacob Wilson
Dec 07, 2019 -

Russ Darrow Nissan of West Bend responded

Thx Elaine!!! We aim to please!!

December 03, 2019

Been here quite a bit lately for warranty covered repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and ni More

by Jb3401
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
Dec 07, 2019 -

Russ Darrow Nissan of West Bend responded

AWESOME!!! Thx for the solid review!!!

Dec 07, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for the positive review!!!

December 01, 2019

They're service is great and they really only do what is needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through More

by mekayhs
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher
November 25, 2019

Great Customer Support I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! More

by andyplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Melanie Leinen, Adam Retzlaff
Nov 25, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for the GREAT review!!! We hope to see you again soon!!

November 22, 2019

WONDERFUL! very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all More

by mayvilletireco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
Nov 25, 2019 -

Russ Darrow Nissan of West Bend responded

AWESOME!!!! We appreciate the compliments!!! Melanie is a class act and aims to please!!

November 22, 2019

Knowledgeable service professionals, clean, inviting showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service a More

by Billzgirl24
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Melanie Leinen
Nov 25, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for the visit. We definitely want you to feel comfortable in our facility!

November 22, 2019

Great place and area to shop for cars. Really friendly staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! More

by Chrisp123
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
Nov 25, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for the solid review! We appreciate your business!

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