Russ Darrow Nissan of West Bend - Service Center

Great Repair Service Coming in to get a few big repairs done from the place I have bought my vehicle was great. It's relieving to know they care about your safety and upke Coming in to get a few big repairs done from the place I have bought my vehicle was great. It's relieving to know they care about your safety and upkeeping any problems your vehicle gives. I will definitely keep this place at the top of my repair service list as I can always trust the job will get done to the best of their standards. More

Oil change Took my 2018 Kia Stinger for my first complementary oil change to Russ Darrow Nissan in West Bend. Service department went out of their way to make su Took my 2018 Kia Stinger for my first complementary oil change to Russ Darrow Nissan in West Bend. Service department went out of their way to make sure I was satisfied with the service I received! Beautiful showroom and waiting room! More

Beautiful building, gracious staff What a great experience - even though our service was covered by a free coupon, we were treated like royalty - staff offered us snacks and beverages. What a great experience - even though our service was covered by a free coupon, we were treated like royalty - staff offered us snacks and beverages. Outstanding visit More

service department will damage your car and blame you! i brought my car in for a few safety recalls and the service department damage another part and and blamed me wanting me to pay for the repairs which i brought my car in for a few safety recalls and the service department damage another part and and blamed me wanting me to pay for the repairs which was not fair! so be careful check you car as best you can before using this repair service because it may cost you more in the future. This place will never touch my car again. please remember you have been warned! More

Great customer service They provide you with free car washes and have snacks and drinks while you are waiting for you service work to be completed! Thank you. They provide you with free car washes and have snacks and drinks while you are waiting for you service work to be completed! Thank you. More

Double check Overall great experiences thus far except for the battery testing. Double check your battery before having them replace it. Would have been 5 stars Overall great experiences thus far except for the battery testing. Double check your battery before having them replace it. Would have been 5 stars if it wasn’t for that minor point. Love the fact that they return your vehicle with a fresh wash!! More

Service was awesome and So was Melanie!! This service department was very easy to work with and very friendly! Very prompt on getting my vehicle looked at and they were very detailed with al This service department was very easy to work with and very friendly! Very prompt on getting my vehicle looked at and they were very detailed with all of the info! More

Rattle under the car They made an appointment quickly and got me in right away. They diagnosed the problem, told me about and fixed it quickly and economical. I wasn’t sit They made an appointment quickly and got me in right away. They diagnosed the problem, told me about and fixed it quickly and economical. I wasn’t sitting long at all. More

Great service. Excellent service. Melanie was very professional. I have a Toyota and could not get in at the Toyota dealership so was told I could go to the Nissan Excellent service. Melanie was very professional. I have a Toyota and could not get in at the Toyota dealership so was told I could go to the Nissan delarship. They found my information, explained my plan. I will be back here for service the next time. More

Despite issues GREAT people! After purchasing a 2010 Acura TL used from this dealership I’ve had a lot of issues with the car it’s self. Dispite being let down by the vehicle whic After purchasing a 2010 Acura TL used from this dealership I’ve had a lot of issues with the car it’s self. Dispite being let down by the vehicle which we all know sometimes that happens the people here at Nissan always takes care of me and they are always friendly. They’ve also have looked into my best interest and are possibly looking at a trade in for a different vehicle due to the continuous issues with the used vehicle. More