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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.6
226 Reviews

226 Reviews of Russ Darrow Nissan of West Bend - Service Center

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May 08, 2025

The staff is very friendly. The waiting room is quiet and peaceful, with comfortable chairs. There is coffee and tea and snacks to go with them. There is everything to make it p More

by alexabasov
Recommend Dealer
Yes
Employees Worked With
Oh, no
May 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

May 07, 2025

Very helpfully and professional kept me very updated on my repair Professional kind and knowledgeable More

by timglenboski
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
May 07, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 06, 2025

The service is good from the time I pull in the garage. I m usually met at the door and a few minutes later I m in the lounge reading a book. The service is quick and I’m out the door. I like the fact I ca More

by KKASABUSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

May 04, 2025

Great staff, pleasant atmosphere. Everyone at the dealership is friendly. The gentleman that sold me my truck remembers me. Always asked how I'm doing and how it is and the service de More

by JLEAIR
Recommend Dealer
Yes
Employees Worked With
I believe his name was Rodney. In service
May 04, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

Brian at Nissan is the best! He will help you through any of your vehicle concerns. Give him a call. More

by BRIANBAHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian bahr
May 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

May 02, 2025

Prompt and great followup. Very accommodating with scheduling time. Quick turnaround and liked the video texted after the work. More

by pshare1954
Recommend Dealer
Yes
Employees Worked With
G and Brian
May 02, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 02, 2025

Service was very nice and quick. Employees were very knowledgeable and personable. Sales floor was clean and snacks were appreciated More

by DDUB.72601
Recommend Dealer
Yes
May 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

Great service. Was great working with the sales team on my new pathfinder lease agreement. Thank Chris Rose More

by FERG_JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

They were fast, friendly and did a great job with my car! I would recommend them! More

by Brit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The older gentleman at the service desk was very nice and efficient
May 01, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

Everyone was informative and prompt was very happy with my time spent in you company More

by PERRYMERKES.PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 02, 2025 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out, Perry. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

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