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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.6
241 Reviews

242 Reviews of Russ Darrow Nissan of West Bend - Service Center

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May 29, 2025

The guys I worked with were some of the friendliest, most knowledgeable people I have ever worked with at a dealership. Everything was catered to make the car purchasing experience as streamlined and effici More

by CORBYDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Corey, Kevin Roth
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 29, 2025

The guys I worked with were some of the friendliest, most knowledgeable people I have ever worked with at a dealership. Everything was catered to make the car purchasing experience as streamlined and effici More

by CORBYDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Corey, Kevin Roth
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 29, 2025

Mostly has been a great experience. Al of my concerns have been addressed reasonably. Still have an issue with a rear strut but I will continue to monitor that problem. More

by LEGEND11141
Recommend Dealer
Yes
Employees Worked With
Mike, parts manager, Roger in service and Brian in service.
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 23, 2025

Great service! Appreciated recall being addressed! Great location too! I really like the new video with the service! More

by s_geil48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Abfall
May 23, 2025 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

May 23, 2025

Very helpful, honest, professional. Genuinely cared that I am pleased with the service of my vehicle. More

by Tsgluck
Recommend Dealer
Yes
Employees Worked With
Roger
May 23, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 22, 2025

Tim did an excellent job when we were discussing my options for a lease or purchase of the Nissan Rogue. I decided on purchasing it and I'm totally satisfied with the SUV More

by Dan Bagin
Recommend Dealer
Yes
Employees Worked With
Tim
May 22, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

May 21, 2025

We were here for an oil change and fluid level top off as wheel as inspection of our vehicle that we purchased in January. Very efficient and pleasant service. We were impressed! More

by BLZAHN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 17, 2025

This dealership is very good and keeping my vehicle safe with on time maintenance and service More

by Jnobles120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Braund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 16, 2025

Everything was clean the service was quick and online appointment was perfect haven’t been dissatisfied More

by GLIGHTHIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

May 13, 2025

Great service and great people. Got me into a new pathfinder rock creek edition and I love it. More

by FERG_JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

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