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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.5
211 Reviews

211 Reviews of Russ Darrow Nissan of West Bend - Service Center

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June 09, 2021

Fast, efficient oil change and tire rotation while I waited w/ brake inspection, multi-point inspection and car wash included. Friendly staff, comfortable waiting area, great experience…Thanks! More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Adam Retzlaff
May 28, 2021

Roger & Keith are always a pleasure to work with. They are professional, knowledgeable and friendly customer service representatives. The service is completed in a timely matter. More

by Cdl1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger & Keith
May 22, 2021

The dealership is always on time, friendly, and helpful. I always have a wonderful experience at Nissan russ darrow in West Bend. Thank you for the outstanding service! More

by dbergz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Adam Retzlaff
May 22, 2021

Very caring and very helpful and great service. I highly recommend the Russ Darrow Nissan in West Bend Wisconsin. Service representative was very caring and helpful. Thanks. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Retzlaff
May 04, 2021

Came in for a oil change and walk out with fresh wash car. Love their service. Was worth the drive from Milwaukee will be back. More

by Mzquinn4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Retzlaff
May 03, 2021

I was able to go in for oil change without an appointment and was treated like a long time customer went above and beyond my expectations More

by W m k u r k 7 6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellisha Donath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Lawler, Taylor Lecher, Melanie Leinen, Kelly Phillips, Adam Retzlaff, Chad Ellis
April 23, 2021

We had a service appointment which went fine, we have no complaints. Our service advisor was Roger Abfall and we were pleased with him. He explained our service issues/repairs. A sign on the door stated More

by msweetbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Abfall
April 21, 2021

The service department got me right in and completed the job quickly. They have always treated me right and I highly recommend them to anyone More

by bittertim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Patrick Fitzgerald, Adam Retzlaff
April 07, 2021

They are awesome! Roger called me to let me know that they didn’t need to do the antifreeze, he did suggest they change filter. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
March 20, 2021

It’s a great dealership Always been very good to work with. Excellent service they have been always very accommodating for us as we come from out of town More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Adam Retzlaff
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