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Russ Milne Ford

Macomb, MI

2.7
333 Reviews
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24777 Hall Road

Macomb, MI

48042

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Showing 333 reviews

June 29, 2022

I have been going to Russ Milne for 15 + years and working with Linda Flynn. I have been treated like family from day one and recommend both the dealer and Linda to family and friends! More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cate
Jul 06, 2022 -

Russ Milne Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Russ Milne Ford Team

June 23, 2022

I have been leasing my vehicles from Russ Milne Ford since 2017. Great service as always. Linda was my salesperson and she was very kind and professional. My Escape was ordered in March and shipped in More

by Fran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Flynn
Jun 28, 2022 -

Russ Milne Ford responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Russ Milne Ford Team

June 01, 2022

Jim Lutsey provided excellent customer service, he made the process seemless, and I didn't sit around the dealership for hours. More

by doc3857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lutsey
Jun 06, 2022 -

Russ Milne Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Russ Milne Ford Team

May 21, 2022

Terrible service. They tried to rip me off and damaged my car in the process. More

by thunderbird187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Cate, DAS DAS
May 24, 2022 -

Russ Milne Ford responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Russ Milne Ford Team

May 17, 2022

Russ Milne was very cooperative with making my appointment coincide with my signing the papers to purchase my Ford Fusion Hybrid. I was done with the appointment and my car's full check-up was als More

by kgrevemeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Flynn, Michael Pitt, Keiler Meyer
May 20, 2022 -

Russ Milne Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Russ Milne Ford Team

April 16, 2022

Michele was awesome. Excellent salesperson. Honest and upfront about all aspects of the vehicle. She was also able to find me financing for an older vehicle. Great person More

by michstateghost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele
Apr 20, 2022 -

Russ Milne Ford responded

michstateghost, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Michele's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Russ Milne Ford Team

March 22, 2022

Everything went well, and I lit was pleasant to do business again with Kelly, and Russ Milne Ford! More

by Sgstrnad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kramer, William Cate, DAS DAS
Mar 25, 2022 -

Russ Milne Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Russ Milne Ford Team

February 26, 2022

Awesome dealership, always helps out when I need it. Was able to pay off my lease and get me in a new vehicle in the same day! More

by Madison31098
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Polisena
Mar 02, 2022 -

Russ Milne Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Russ Milne Ford Team

February 06, 2022

Linda Flynn at Russ Milne Ford is an excellent salesperson. I have gone to her for several years now and she always goes above and beyond to make my leasing my vehicle an excellent experience. W More

by grandma3y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Flynn 5 stars
Feb 09, 2022 -

Russ Milne Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Russ Milne Ford Team

December 22, 2021

Russ Milne Ford is a dealership that makes buying a new car a pleasurable experience. Customer service and honesty in the transaction is of paramount importance to them. More

by Rollie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Flynn
Dec 28, 2021 -

Russ Milne Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, The Russ Milne Ford Team