Russell Chevrolet

Great Car Shop So far, so good of a place for my "Sparkie!" Love the dealership, love the service department! No better place than Russell Chevrolet! Thanks, even to So far, so good of a place for my "Sparkie!" Love the dealership, love the service department! No better place than Russell Chevrolet! Thanks, even to the young lady who called me to set up my appointment. More

EXCELLENT!!! Excellent service.....they went above & beyond! Ready to purchase my 3rd vehicle from Russell & everyone has been more than helpful in this process! I Excellent service.....they went above & beyond! Ready to purchase my 3rd vehicle from Russell & everyone has been more than helpful in this process! I LOVE RUSSELL!!! More

My first REAL car purchase ‼️ First off, I'd like to thank the sales manager, finance manager & my sales representative (James Riley) for giving me such a great experience! The is First off, I'd like to thank the sales manager, finance manager & my sales representative (James Riley) for giving me such a great experience! The is the second time purchasing a car, but I keep telling everyone that it was my first REAL purchase! Everyone was amazing! I test drove the car I wanted, but James was able to get me approved for something even newer! The fellas made this the best car experience for me! It's only been a few days & ive give all of James cards away to everyone who's complimented my 2016 Chev. Cruze!! ?????? More

Love my new car My sales person went out of his way to get me exactly what I wanted! Our last 5 vehicles have come from Russell; we have always been well taken care o My sales person went out of his way to get me exactly what I wanted! Our last 5 vehicles have come from Russell; we have always been well taken care of. More

Great Service! Although I was disappointed to see my Sonic had an oil leak at 34500 miles, the service department did a great job with the warranty work. Not only d Although I was disappointed to see my Sonic had an oil leak at 34500 miles, the service department did a great job with the warranty work. Not only did they fix the oil leak, they spotted a coolant leak and repaired it also. The job was done quickly (dropped off on Monday and picked up on Tuesday) and professionally. Chris Couch did a great job explaining the issues to me and making me still love my Inferno Orange Sonic! More

Russell Chev, the only way to go We ONLY buy our vehicles from Russell Chevrolet. Everyone of trucks and suv's have come there. We are always taken care of, no matter what we need. Be We ONLY buy our vehicles from Russell Chevrolet. Everyone of trucks and suv's have come there. We are always taken care of, no matter what we need. Ben and Jimmy were helping me on this trip. Very knowledgeable guys! Oh ya, Hustle to Russell!!!! More

Great buying experience This is our third car Purchase from Russell and we will continue to buy from here because of the knowledgeable and friendly sales staff. Definitely a This is our third car Purchase from Russell and we will continue to buy from here because of the knowledgeable and friendly sales staff. Definitely a no hassle, easy purchase. Our salesman Jon Green made this our easiest car purchase to date and we will definitely recommend him to our family and friends. More

Problem fixed. Other shops were unable to identify the problem over the course of several days. Russell identified the problem in minutes and fixed it. Well done. Other shops were unable to identify the problem over the course of several days. Russell identified the problem in minutes and fixed it. Well done. More

2015 Silverado Randy was very knowledgeable and helpful. I feel that he went above and beyond not only before the purchase but after the purchase as well. Not only d Randy was very knowledgeable and helpful. I feel that he went above and beyond not only before the purchase but after the purchase as well. Not only did we get superior service from him but everyone on the new car side. He made the whole purchase very smooth and easy. More

Be Cautious I drove from GA to AR because the price on a CPO 2013 GMC 2500 HD was attractive. The Finance Manager was a good man; I can't say the same the same f I drove from GA to AR because the price on a CPO 2013 GMC 2500 HD was attractive. The Finance Manager was a good man; I can't say the same the same for used inventory managementt. The truck was advertised as equipped with a bedliner. That was true, but on my drive back to GA, I discovered as I drove, the bedliner rose out of the bed so much, I had to stop and pick up bags of stone to weigh down the liner. When I got home, I did research on the bedliner mfg. website, and to properly install the liner, four clips needed to be installed. I noticed the slots for the clips were not attached to anything, and further inspection revealed that two automotive-type sheet metal screws were drilled through the liner into the rear posts on each side, near the tailgate of the truck. Once I removed the two screws and removed the brand new liner (sticker on liner indicated mfg date of MAR 2015), I noticed numerous holes had been drilled through the bed, paint was removed on the wheel wells, and the dust that had settled revealed a picture - the bed was drilled to install a 5th wheel attachment. That is what a 2500HD truck is designed for, but I find it hard to believe that the person who traded the truck installed the bedliner. One would expect that a GMC dealer would check such in order to truly "certify" a vehicle to meet the guidelines of a pre-owned GMC vehicle. What troubles me more, is that I left a voice message for the used inventory manager on a SAT when I arrived back in GA, and it's now WED eve of the week after, and I've yet to have my phone call returned. More