
Russell & Smith Ford
Houston, TX
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662 Reviews of Russell & Smith Ford
Almost perfect! Dealt with Joe R. In Leasing an F150 XLT, who was awesome! Very attentive. Turned alittle bit sour when we came to signing the documents as my monthly Dealt with Joe R. In Leasing an F150 XLT, who was awesome! Very attentive. Turned alittle bit sour when we came to signing the documents as my monthly payment was more than I agreed on. In Joes defense we originally discussed what I wanted 2 days prior and I hadn't brought it up that day. My wife wasn't willing to stay at the dealership any longer, so I agreed to the higher payment, which has left a sour taste to the deal. Aside from the miscommunication, good experience. More
I LOVE my Edge!! THANK YOU JOE! Walking into Russell and Smith Ford was nerve wrecking, but Joe eased away any concerns I had by listening to exactly what I was looking for. Not only Walking into Russell and Smith Ford was nerve wrecking, but Joe eased away any concerns I had by listening to exactly what I was looking for. Not only was he attentive and patient but was very knowledgeable about any of the vehicles I asked about. I came out with the perfect Edge for my family and I. I could not be any happier with my purchase!! Finding the perfect vehicle can be relentlessly tiring, yet Joe and Jason from financing were able to make the process as swift and easy as possible. I am happy to say I drove out with a vehicle with pricing at exactly what I was looking for. Thank You Russell and Smith Ford for exceptional employees. More
Very good really good job Joe and the whole team, an amazing experience, very satisfied left there driving my new car, I would recommend my friends to go forth really good job Joe and the whole team, an amazing experience, very satisfied left there driving my new car, I would recommend my friends to go forth and had the great opportunity to enjoy the wonderful work there More
Getting out my old car into a new one easy as 1,2,3! When I decided to get a new car a friend refered me to Joe Rodriguez. I gave him a call to get some feedback on a F150 and a Edge. I was expecting for When I decided to get a new car a friend refered me to Joe Rodriguez. I gave him a call to get some feedback on a F150 and a Edge. I was expecting for him to blow me off but instead he was able to inform me about the cars very well and set up an appointment. Both cars were great. But the edge seemed more convenient and affordable for me. Joe was able to locate the car I was looking for exactly and work with me to get exactly what I wanted to pay. Great service and great company. Thanks Russell and smith for having such friendly and professional staff. Will defiantly come back for repeat business come next year. More
Joe Rodriquez Mr Rodriquez was very professional, he was not a high pressure salesman which was a plus for me. He answered all my questions. He met my expectations. Mr Rodriquez was very professional, he was not a high pressure salesman which was a plus for me. He answered all my questions. He met my expectations. Mr Rodriquez is a blessing to your company, he was a wonderful sales person, because of him being very professional I will highly recommend the company. Thanks for having him aboard your company. I came in just looking at the Ford F-150 because of Mr Rodriquez mannerism and professional manner I left purchasing a truck. More
Great service and great price! Go see Chris A!!! From the moment we walked in to the time we walked out Chris A and the staff at Russell and Smith Ford were great. Chris is a very straight forward s From the moment we walked in to the time we walked out Chris A and the staff at Russell and Smith Ford were great. Chris is a very straight forward sales rep that was great the whole time. Go see Chris, he is the best! More
Sport Explorer The purchase process went pretty smooth, I waisted no time. Joe Rodriguez made it super easy. Joe is very knowledgeable, he explained all the features The purchase process went pretty smooth, I waisted no time. Joe Rodriguez made it super easy. Joe is very knowledgeable, he explained all the features in a very uncomplicated way. I'm happy with my SUV, I have no complaints. I give Mr. Rodriguez 10 stars....I have and will continue to refer clients to Russell Smith Ford... More
Mr. Rookie He knows his product knowledge and explains everything clearly. Does not do the back and fourth game. I was straight to the point with PH and he gave He knows his product knowledge and explains everything clearly. Does not do the back and fourth game. I was straight to the point with PH and he gave me the best deal.treated us like we were his family. More
New 2016 F 150 My time at Russell and Smith was one of the best buying car experience I have had an a while and I have owned many Fords in the past. My salesman was My time at Russell and Smith was one of the best buying car experience I have had an a while and I have owned many Fords in the past. My salesman was knowledgeable and very helpful Once again Thanks Roy Guillory...! More
Awesome The fast friendly service that we received was the best that I have experienced in years. My sales representative, Connie Ford, is a very personable The fast friendly service that we received was the best that I have experienced in years. My sales representative, Connie Ford, is a very personable lady. I knew what I wanted and she worked hard at making sure I got it. More