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Russell & Smith Ford
Houston, TX
665 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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665 Reviews of Russell & Smith Ford
November 15, 2014
Great Service, Great Price, Shop Here My wife and I were shopping for a 2015 Ford Explorer. After doing some extensive research we knew exactly what price range we should pay for the vehi My wife and I were shopping for a 2015 Ford Explorer. After doing some extensive research we knew exactly what price range we should pay for the vehicle we wanted with the features we needed. We contacted several other dealers who either tried to up sell us with more features or they quoted an initial price well above what we should pay. Sam Alvarez from Russell & Smith contacted us and he had the vehicle we wanted and gave us a price that was exactly what we should have paid for the vehicle. Sam was incredibility knowledgeable about the features on the vehicle and he did not pressure us in any way, instead his customer focused mentality helped us way all of the options leading us to purchase the vehicle. I would highly recommend Sam Alvarez and Russell & Smith Ford for your next vehicle, I know I will be back. More
by BUS5431_OrangeTeam
Employees Worked With
Samuel Alvarez
November 11, 2014
rebecca foreman ikhbeis Pau was amazing he has sold me 2 trucks. I appreciate everything that Paul And the management team did for me I recommend to anybody to buy a Ford fro Pau was amazing he has sold me 2 trucks. I appreciate everything that Paul And the management team did for me I recommend to anybody to buy a Ford from Russell Smith Ford More
by GENO IKHBEIS
Employees Worked With
Anthony Alexander, Jack Carney
November 08, 2014
Great experience Went to Russell & Smith Ford and purchased a pre-owned vehicle from Sam Alvarez. Didn't know exactly what I was looking for but Sam took the time and Went to Russell & Smith Ford and purchased a pre-owned vehicle from Sam Alvarez. Didn't know exactly what I was looking for but Sam took the time and we were able to find the right vehicle that met my needs and budget. Make sure to ask for Sam he will be very helpful in your car buying process. Thanks Sam and Russell & Smith Ford. More
by vflores080814
Employees Worked With
Samuel Alvarez
November 07, 2014
2014 Ford Mustang! I was referred to Russell & Smith Ford when I started to shop around for a new car. I had gone to a different dealership first and they left a bad tas I was referred to Russell & Smith Ford when I started to shop around for a new car. I had gone to a different dealership first and they left a bad taste in my mouth. Through friends, I heard of the excellent experiences they had all had here so I had to see for myself. I originally wanted a Ford Focus, but quickly changed my mind to a Mustang once I test drove the car! My salesman was very professional and courteous, Bart Callier. I would recommend him to anyone I know (and have to several) just for the confidence and quality of knowledge he had to offer. The entire car buying experience deserves five stars, from the greeting, sales, finance, management and all the added help that makes this dealership a whole! More
by farah.mcnabb
Employees Worked With
Johny Kalef, Bart Callier
November 06, 2014
2014 Ford Escape Great Experience This was the best car buying experience I ever had. My salesperson Sam help me picked the right Escape with the right features that I wanted. Sam play This was the best car buying experience I ever had. My salesperson Sam help me picked the right Escape with the right features that I wanted. Sam played no games and was very straight forward. I got the price I wanted with no back and fourth . This is how car buying should be. Thanks Sam and Russell & Smith Ford!! More
by Dan_swg
Employees Worked With
Samuel Alvarez
November 04, 2014
Best Customer Service I purchased two vehicles from Joe Rodriguez. First one for myself (a nice F150) and second one for my wife (a beautiful Focus). We have been very plea I purchased two vehicles from Joe Rodriguez. First one for myself (a nice F150) and second one for my wife (a beautiful Focus). We have been very pleased with the service Russell & Smith has provided. Sales and service have been exceptional. When Joe recently contacted me to see how we were doing I had no problem in writing a review. Thank you Russell & Smith for taking such good care of us! More
by BobsF-150
Employees Worked With
Joe Rodriguez
October 31, 2014
Best Car Buying Experience I made an inquiry online and Sam Alvarez responded. I arranged a visit to the dealership still undecided about which Ford to get. I explained my desir I made an inquiry online and Sam Alvarez responded. I arranged a visit to the dealership still undecided about which Ford to get. I explained my desires and "wants" to sam and after a few test drives I found the right car. sam listened patiently to me and understood what I wanted. he then tried hard working with the Finance team to sucre the right financing package for me. lastly, he went thru all the key details of the car and set a few of the functions to my liking. To top it all he called a week later to see how I was doing. The whole experience was positive and unlike any other car buying trip I have had. I highly recommend Sam and Russell Smith. More
by Edsalazar1
Employees Worked With
Natali Wood
October 31, 2014
Great experience! I thought buying a car was gonna be such a hassle but the sales representative at R&S (Joe Rodriguez) was such a great help with finding me my first c I thought buying a car was gonna be such a hassle but the sales representative at R&S (Joe Rodriguez) was such a great help with finding me my first car! He showed me all my options and explained what would fit me best. Very professional and accommodating. I left with both a peaceful mind and a great car! If you are in need/want a car with awesome service go with Joe Rodriguez, I'll be sending my family & friends. He's your go to guy! More
by aymee.gonzalez.351
Employees Worked With
Joe Rodriguez
October 31, 2014
Buying my new F-150 Didn't know which truck best fit my needs and budget. Sam took his time to go over options that fit my needs and stay around a comfortable payment tha Didn't know which truck best fit my needs and budget. Sam took his time to go over options that fit my needs and stay around a comfortable payment that I could afford. Make sure you ask for Sam Alvarez if you want an honest knowledgeable sales person. I will refer all my friends and family to Sam and Russell & Smith Ford. More
by Pedro Anton
Employees Worked With
Samuel Alvarez
October 31, 2014
Awesome Experience Russell and Smith is one of the best dealerships I have been to. My salesman was Samuel Alvarez. He is very attentive and will go out of his way to ge Russell and Smith is one of the best dealerships I have been to. My salesman was Samuel Alvarez. He is very attentive and will go out of his way to get you in your dream car. I will never go to another dealership. I am totally in love with my new Ford F150. I went in for a used as I thought that was all I could afford but Mr. Samuel Alvarez got me into a new one with awesome payments. More
by Dvilleda0204
Employees Worked With
Samuel Alvarez
