Russell & Smith Honda - Service Center

Although they could not find my appointment (I probably made a mistake in scheduling), they took my car to perform the requested service right away. They did a great job and the work was done quickly. made a mistake in scheduling), they took my car to perform the requested service right away. They did a great job and the work was done quickly. More

I have only used their service department but it has been very attentive and the issues have bern resolved in a very timely manner. very attentive and the issues have bern resolved in a very timely manner. More

My service agent was polite efficient and knew what had to be done . He gave me estimates for those things that were needed and the work was done. A not-unpleasant experience. to be done . He gave me estimates for those things that were needed and the work was done. A not-unpleasant experience. More

Service person Tran was very explanation on my Suv I will us him next visit will us him next visit More

Friendly staff however wrong set of keys were attached to my paperwork. Concerning bc someone else had my key fob. Car could’ve been stolen. Also no car wash was given with the oil change. Oil level still sh my paperwork. Concerning bc someone else had my key fob. Car could’ve been stolen. Also no car wash was given with the oil change. Oil level still showed 20% when I get in my car. I had to wait for mechanic to come reset it. Other than that work done on my car is good so far (oil change and other maintenance work). More

Service was completed and Jessica answered every question I had and made sure that everything thing I needed was taking care of before I left the dealership. I had and made sure that everything thing I needed was taking care of before I left the dealership. More

They were ready for me upon arrival. Very friendly and efficient. No problems at all Very friendly and efficient. No problems at all More

My visit at Russell and Smith Honda was great thanks too Zachary Silva and Brian. Zachary Silva and Brian. More

I appreciate your service. Every time when I came to service all staff nice and punctual, friendly employees. Thanks Every time when I came to service all staff nice and punctual, friendly employees. Thanks More

Excellent service team - jessica gonzalez is an awesome servixce advisor and great having a female On the team servixce advisor and great having a female On the team More