Russell & Smith Honda - Service Center

Great Customer Service Quick easy and overall pleasant experience. I only waited for approximately 45 min. the waiting area was air conditioned and lovely. the customer se Quick easy and overall pleasant experience. I only waited for approximately 45 min. the waiting area was air conditioned and lovely. the customer service was stellar. More

Oil change Christopher was so friendly from the moment I pulled up. I’ve been to other dealerships where I have had to hunt employees down to get service done on Christopher was so friendly from the moment I pulled up. I’ve been to other dealerships where I have had to hunt employees down to get service done on my car. He came straight to my car with a smile & hand shake! He didn’t try to pressure me into multiple services but gave me a specific list of recommendations at the end. I really appreciated this! More

Great Experience Very good experience quick response the service advisor was excellent price was fair work was done well in communication was excellent. I was very ve Very good experience quick response the service advisor was excellent price was fair work was done well in communication was excellent. I was very very happy with the service advisor Parham Payrovi!!! Great guy very helpful. I’ve been going to this dealer for a long time they’ve done some major work on my car in the past and I will continue to go to them for regular scheduled service. More

Great Service Michael was very helpful with everything and keeping up to date on what was going on while I was in the lobby. When the work was done Michael explaine Michael was very helpful with everything and keeping up to date on what was going on while I was in the lobby. When the work was done Michael explained to me what they did and the reasons why they did it. He was also kind enough to walk me out to my car and make sure that I was satisfied with the service, which is something that most dealerships/car service companies do not do. More

Oil Change, Tire Rotation and Car Wash Basic maintenance service but excellent customer service. I told Darnel that I had to leave by a certain time in order to make a luncheon appointment. Basic maintenance service but excellent customer service. I told Darnel that I had to leave by a certain time in order to make a luncheon appointment. He kept me advised during the wait period and got me out on time. More

Service Last week, I had oil change and brake fluid flush. Advisor John Nunez explained to me the problem clearly. He is a wonderful person and very respectfu Last week, I had oil change and brake fluid flush. Advisor John Nunez explained to me the problem clearly. He is a wonderful person and very respectful More

Service was done here. The agent was very curteous. Only concern was that it took longer than usual, but they were very apologetic about it. was done here. The agent was very curteous. Only concern was that it took longer than usual, but they were very apologetic about it. More

Great Personal Customer Service From the salesaman to the repair shop, down to the mechanic, they made sure to update me by text, calling or email and made sure I knew to the full ex From the salesaman to the repair shop, down to the mechanic, they made sure to update me by text, calling or email and made sure I knew to the full extent of what services were being provided and what the full process would be. They made it very quick and simple. More

Outstanding service I definitely recommend this dealership to my family and friends , thanks for the great and promptly service ,advice about my car ,smiles faces continu I definitely recommend this dealership to my family and friends , thanks for the great and promptly service ,advice about my car ,smiles faces continue the same way More

There are good people after all! Brake lights stayed on. It was a $9 fix. Part alone. No labor. VERY short wait on a Saturday. DARNELL FRANK is GREAT!!! THANK YOU! Brake lights stayed on. It was a $9 fix. Part alone. No labor. VERY short wait on a Saturday. DARNELL FRANK is GREAT!!! THANK YOU! More