Garden Grove Hyundai

I initially stopped in on a Saturday to look around. When I returned, I worked with Andrew (Sales Associate), Robert (Sales Manager), and Youssef (Finance Manager). They made me feel heard, understood m When I returned, I worked with Andrew (Sales Associate), Robert (Sales Manager), and Youssef (Finance Manager). They made me feel heard, understood my financial situation, and helped me find the perfect vehicle—a 2025 Santa Fe Calligraphy in grey. As a salesperson myself, I know I am not an easy customer to negotiate with. Andrew did an amazing job, remaining calm and personable throughout the entire process. Robert’s composed approach helped us reach a deal that worked exceptionally well for me, and Youssef handled the final paperwork quickly, efficiently, and without any pressure. I also want to highlight Diego, a sales representative who did not work on my sale but took the time to show genuine care. From the moment I kept returning, he was friendly, made my husband and me laugh, and went out of his way to speak with us. I usually experience sales reps only being attentive when they are closing a deal, but at your dealership, it was clear that everyone is genuinely kind and eager to help. Furthermore, once I received my SUV, the entire team pitched in to help me understand and set up its new features. The level of customer service provided by this team is by far one of the best I have ever experienced. I rarely write reviews, but the exceptional experience I had made me want to share this feedback. I left extremely happy with both my new SUV and the deal I received. I look forward to returning for all my future service needs and will gladly recommend Andrew, Diego, Robert, and Youssef to anyone looking for a vehicle. More

I initially stopped in on a Saturday to look around. When I returned, I worked with Andrew (Sales Associate), Robert (Sales Manager), and Youssef (Finance Manager). They made me feel heard, understood m When I returned, I worked with Andrew (Sales Associate), Robert (Sales Manager), and Youssef (Finance Manager). They made me feel heard, understood my financial situation, and helped me find the perfect vehicle—a 2025 Santa Fe Calligraphy in grey. As a salesperson myself, I know I am not an easy customer to negotiate with. Andrew did an amazing job, remaining calm and personable throughout the entire process. Robert’s composed approach helped us reach a deal that worked exceptionally well for me, and Youssef handled the final paperwork quickly, efficiently, and without any pressure. I also want to highlight Diego, a sales representative who did not work on my sale but took the time to show genuine care. From the moment I kept returning, he was friendly, made my husband and me laugh, and went out of his way to speak with us. I usually experience sales reps only being attentive when they are closing a deal, but at your dealership, it was clear that everyone is genuinely kind and eager to help. Furthermore, once I received my SUV, the entire team pitched in to help me understand and set up its new features. The level of customer service provided by this team is by far one of the best I have ever experienced. I rarely write reviews, but the exceptional experience I had made me want to share this feedback. I left extremely happy with both my new SUV and the deal I received. I look forward to returning for all my future service needs and will gladly recommend Andrew, Diego, Robert, and Youssef to anyone looking for a vehicle. More

From Andrew, my sales representative, to Robert, Youssef, and Diego, everyone was friendly, willing to help, and eager to accommodate my needs. Your dealership offers exceptional customer service and grea and Diego, everyone was friendly, willing to help, and eager to accommodate my needs. Your dealership offers exceptional customer service and great deals. This was truly one of the best purchasing experiences I have had. More

We had an outstanding experience purchasing our 2023 Hyundai Tucson at Garden Grove Hyundai! A huge thank you to Andrew, our salesperson, for being knowledgeable, patient, and completely pressure-fre Hyundai Tucson at Garden Grove Hyundai! A huge thank you to Andrew, our salesperson, for being knowledgeable, patient, and completely pressure-free throughout the entire process. He made everything easy and answered every question we had. Ameer, the sales manager, worked with us on the numbers and made the negotiation process smooth and straightforward. We never felt like we were playing games, and he genuinely worked with us to put together a deal that fit our budget. A special shoutout to Leslie in finance as well. She took the time to explain all of our options, helped us customize the protection plans to what actually made sense for us, and made the paperwork quick and painless. From start to finish, the entire team was professional, transparent, and respectful. Buying a car can be stressful, but this experience was the complete opposite. We left feeling confident that we got a great vehicle and a fair deal. Thank you again, Andrew, Ameer, and Leslie, for making this such an enjoyable experience. We absolutely recommend Garden Grove Hyundai to anyone looking for a new or certified pre-owned vehicle! More

Adrain was great, made the buying experience smooth happy with my purchase and overall experience here at Garden Grove Hyundai! with my purchase and overall experience here at Garden Grove Hyundai! More

I traded in a very low mileage vehicle under 5,500 miles that I kept in excellent condition. I was upfront about its condition and expected the same level of transparency in return. The sales process fel that I kept in excellent condition. I was upfront about its condition and expected the same level of transparency in return. The sales process felt pushy at times, but I moved forward because I was told the Durango had prior issues that were already repaired, and the deal was only for that day only, if I came back the next day the deal would be off. After we agreed on the deal, I was only informed during paperwork that I would receive only one key for the vehicle, even though they requested both keys from my trade-in. If I’d known that earlier, it might have affected my decision. After taking delivery, I began noticing problems that point to those repairs not being properly completed. The front bumper is coming loose, the hood alignment is off, and there are visible paint defects and early corrosion in the same area. I also had a daytime running light out shortly after purchase. The infotainment system also began glitching within a few days of ownership. If it were not for the extended warranty that was heavily pushed during the sale, this would likely have been another out of pocket expense on top of the bumper issues. The bigger issue has been communication. Getting a clear response has been difficult. I have had to repeatedly follow up myself, and after several delays I was ultimately told they would not assist. It is not like I asked for anything unreasonable. I just wanted the same courtesy and transparency about their vehicle like how I had for them. Based on my experience with this dealership, I would strongly recommend getting a third party inspection and not relying solely on what is communicated during the sale, or going elsewhere. Whatever you do, do not sign anything till you get some sort of guarantee in writting with a signature. I also reached out directly to the person publicly responding to reviews for this dealership 2 weeks ago and did not receive a response, which reflects the same lack of communication I experienced throughout. After the GM responded publicly to my google review, I called and left a voicemail. I gave it a full week with no response. I then called again and spoke with an employee, explained the situation, and left another message with them since my original voicemail was never returned and I could not confirm it was even received. That was on Friday, March 27. As of today, April 6, I still have not received a call back. I tried giving the dealership the opportunity to make this right as suggested, but the lack of communication appears to continue even at the management level. More

I visited Hyundai of Garden Grove today with the intent to purchase a used Ford Ranger that was clearly advertised online at $36,000. Once I arrived, however, I quickly realized this was a textbook bait-an to purchase a used Ford Ranger that was clearly advertised online at $36,000. Once I arrived, however, I quickly realized this was a textbook bait-and-switch. The dealership attempted to tack on over $7,000 worth of “aftermarket parts” that were already installed on the car. What should have been a $40,000 out-the-door price (with taxes and fees) was inflated to over $48,000 for a three-year-old vehicle. While I understand dealerships need to make a profit, marketing a car at one price to get customers in the door and then inflating it with hidden costs is deceptive and unethical. Even if the fine print tries to justify it, it’s not honest business practice. Customers should never feel blindsided with thousands of dollars in surprise charges—especially for items they didn’t ask for. Because of this, I walked away and will take my business elsewhere. Hyundai of Garden Grove lost a serious buyer today due to misleading practices, and I strongly encourage others to be cautious before wasting their time. More