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Rusty Wallace Honda
Knoxville, TN
211 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Our experienced sales and service staff are available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 211 reviews
April 10, 2025
The salesman was very accommodating. We test drove at least 4-5 cars and he showed me all the features of each. He took his time and made sure I was completely satisfied by every person We test drove at least 4-5 cars and he showed me all the features of each. He took his time and made sure I was completely satisfied by every person I met. Honestly, I wasn’t planning on buying a car that day, I was just looking. But after the experience I had, how could I say “no”! I would absolutely recommend Rusty Wallace Honda to anyone! More
by Ed B
Employees Worked With
Vasile Pascaru
March 02, 2025
I was in the middle of a roadtrip with my son, when I ran over a truck tire and it had ripped the engine shield from the bottom of my car half off. I stopped by Rusty Wallace (as it was only a couple miles a over a truck tire and it had ripped the engine shield from the bottom of my car half off. I stopped by Rusty Wallace (as it was only a couple miles away). When I told them the story, they immediately helped me, took the shield entirely off, didn't ask for payment, just showed me their southern hospitality of prompt courtesy service. I can not thank them enough. They really helped me get back on the road and finish the Roadtrip that my son and I will remember for many years. Thanks again to the entire staff at Rusty Wallace. I owe you one. More
by Darrenhardeman
Employees Worked With
Service department
February 27, 2025
Me and my wife bought a car from there, the turn signal needed repair and they assured us it would be an easy process and they would fix. They said the salesman would call and get with us on setting up an needed repair and they assured us it would be an easy process and they would fix. They said the salesman would call and get with us on setting up an appointment. We called for 2 weeks and finally got an appointment. Then it took 4 days for them to fix with very little communication through the whole process. xxxx poor service department More
by Th
Employees Worked With
Service dept
January 22, 2025
Bob Gillespie in sales is great! I’m very picky and slow to make a decision. He was very patient and did not pressure me or rush me. He’s also knowledgeable and personable. I’m very picky and slow to make a decision. He was very patient and did not pressure me or rush me. He’s also knowledgeable and personable. More
by Al
Employees Worked With
Bob Gillespie
December 30, 2024
Great experience buying a Honda Accord at this dealership. Very professional, very fast, very efficient. dealership. Very professional, very fast, very efficient. More
by MW777
Employees Worked With
Other Employees :
Anson Langley, Jennifer Littleton
September 23, 2024
Had to get some maintenance on my 3yr old CRV. Randy in service dept was awesome to talk to. Explained my options if I needed my rotors resurfaced or replaced. Very calm and polite man and def wou Randy in service dept was awesome to talk to. Explained my options if I needed my rotors resurfaced or replaced. Very calm and polite man and def would use him again as my service advisor. Getting work done on your car is aggravating and kinda nerve-wracking and he made it a pleasant experience. Thank you Randy!!!! More
by Andrea
Employees Worked With
Randy
July 29, 2024
My wife and I purchased my Honda Ridgeline from this dealer last month and have been very pleased with it. My salesman (Jim Raley) was excellent and was very easy to work with. Next time I decide to buy dealer last month and have been very pleased with it. My salesman (Jim Raley) was excellent and was very easy to work with. Next time I decide to buy another car I will be sure to look Jim and Rusty Wallace up. More
by AllenA
Employees Worked With
Jim Raley
April 16, 2024
I was in Rusty Wallace Honda for some service yesterday (4/15) and could not have been more pleased with the service. Eric & Gio got the problem taken care of in a fast & courteous manner. Thank you. (4/15) and could not have been more pleased with the service. Eric & Gio got the problem taken care of in a fast & courteous manner. Thank you. More
by Kzbutrfly
Employees Worked With
Eric & Gio
April 05, 2024
We saw a ad for Rusty Wallace Honda in our local newspaper , The Morgan County Today. I contacted them about a vehicle for my daughter. Alex (sales) and Chad (GM) were great to deal with helping my newspaper , The Morgan County Today. I contacted them about a vehicle for my daughter. Alex (sales) and Chad (GM) were great to deal with helping my daughter get a super nice pre-owned 4runner within her budget! No xx fees or tricks like most dealers. Fast and easy , without being pushy. We will be back. More
by rwjamj1999
Employees Worked With
Alex, Chad
March 27, 2024
Shout out to Jacob O'Connell who assisted me with the purchase of my new car. He was polite, professional and everything you would want in a salesperson, no pressure or unnecessary sales pitches. He wa purchase of my new car. He was polite, professional and everything you would want in a salesperson, no pressure or unnecessary sales pitches. He was able to get me into an SUV that I really like. I can say that he went above & beyond & I really appreciate that. If you go in, ask for Jacob--he is the real deal!! More
by Nana
Employees Worked With
Greg in finance, couple others whose names I cannot recall.
