Rusty Wallace Honda
Knoxville, TN
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Price Mistake We asked for an out-the-door price on a 2016 Honda Accord EX-L with Navigation. The price was more than we wanted to pay, so we asked if we got the s We asked for an out-the-door price on a 2016 Honda Accord EX-L with Navigation. The price was more than we wanted to pay, so we asked if we got the same vehicle without navigation what the cost would be. We were told a price that was $2,000 less than the vehicle with navi. We called back in about a week to ask if they had the car in the color we wanted and tell them we were ready to make the deal. We were told the original price they gave us did not include navigation. We had written the price and model down the day we visited the dealership. They either priced the wrong vehicle by their mistake or they are just trying to make more money now. We are still planning on buying a 2016 Honda Accord EX-L but it will not be from Rusty Wallace. We prefer dealers that will honor the price they give their customers. More
Great Car buying experience! I just bought a used car for towing behind a Motorhome from .Rusty Wallace Honda The experience was excellent. Will Langley and Tony Patrick worked I just bought a used car for towing behind a Motorhome from .Rusty Wallace Honda The experience was excellent. Will Langley and Tony Patrick worked with me for days while I found out more about the 2013 Chevrolet Sonic and its potential as Dinghy. There were absolutely no high pressure tactics. Will and I talked several times and he was so patient and helpful and willing to answer any questions I had. I would highly recommend Will and Tony for purchasing any car from Rusty Wallace Honda. More
Great experience with these folks. Jeff Odell very pleased with this salesman, worked hard and actually got a price below what I expected. That's the man to see gor a great deal. Jeff Odell very pleased with this salesman, worked hard and actually got a price below what I expected. That's the man to see gor a great deal. More
Service at Rusty Wallace Over the coarse of many years we have purchased 5 cars for our immediate family and for the in-laws. The service is impeccable. Randy Owens is the b Over the coarse of many years we have purchased 5 cars for our immediate family and for the in-laws. The service is impeccable. Randy Owens is the best! More
Excellent service I've been a regular customer (purchased my 3rd car from this dealership) and have been thoroughly pleased with the service I've received. Any issues I I've been a regular customer (purchased my 3rd car from this dealership) and have been thoroughly pleased with the service I've received. Any issues I've ever had were addressed and solutions were found quickly. One of main reasons for coming time and time again is Randy Owens. He is truly an asset for this dealership! More
Service after sale. Travis Harrop was pleasure to deal with when we bought our new Accord, however the service after the sale was less to be desired. It has been over 30 Travis Harrop was pleasure to deal with when we bought our new Accord, however the service after the sale was less to be desired. It has been over 30 days since we purchased the auto and still have no license plate. multiple calls to dealer and nothing but run-around. This is the second car we have purchased from them and will most likely be the last. More
"Very pleased" I am very happy with the service that I received at Rusty Wallace Honda. My new vehicle was a special order, and everything was perfect when it arrive I am very happy with the service that I received at Rusty Wallace Honda. My new vehicle was a special order, and everything was perfect when it arrived. Ronnie Hodge was incredible! I drove a loaner vehicle for about a month while awaiting the arrival of mine. Ronnie made the process very easy, and took a great deal of time to go over all of the features on the car. I highly recommend buying from Rusty Wallace, and especially Ronnie Hodge! More
Very happy customer The car I bought was my first major purchase so i was very nervous & excited to say the least,however my salesman Ronnie Hodge was fantastic.He made m The car I bought was my first major purchase so i was very nervous & excited to say the least,however my salesman Ronnie Hodge was fantastic.He made my experience a great one & put my mind at ease.I'm very pleased with the service & of course my car.I would tell anybody that's the place to go for a vehicle & Ronnie is the guy to see.I would definitely go back.All the staff was wonderful there as well a welcoming environment.A Big Shout Out&Thank You to Ronnie Hodge. More
Saleman do have class I am very impressed with how Barry Wortz treated me like a person and not a commission! Well done! very professional and classy. Will do business agai I am very impressed with how Barry Wortz treated me like a person and not a commission! Well done! very professional and classy. Will do business again! More
Awesome Place to Purchase a Car I moved from IL to TN and I was looking for a new Honda. I went to Rusty Wallace and all I can say this dealership is amazing. Andrew Bright, our sa I moved from IL to TN and I was looking for a new Honda. I went to Rusty Wallace and all I can say this dealership is amazing. Andrew Bright, our salesperson was absolutely great and very helpful! He answered all my questions trying to help me figure out if I should purchase a Accord or Civic. He took the time to explain both and gave me the quotes on both cars. He really went out of his way to help me decide. Everyone in this dealership are remarkable including Mark (Finance guy) and Linda the receptionist. She is so warm and friendly. What a difference from IL sales people to TN. I would definitely recommend this dealership to anyone. The service is great and more importantly so are the people who work there. More