Rusty Wallace Honda

I purchased my automobile last April, and I cannot say enough about how smooth and easy the whole process was. My salesman, Alex Sutherland, was not only courteous and kind, he really listened to me when enough about how smooth and easy the whole process was. My salesman, Alex Sutherland, was not only courteous and kind, he really listened to me when I explained what I was looking for and how much I wanted to spend. With my credit score being so high, I was told I could purchase any car in the place, but I wanted to keep my car payment low and opted to live under my means. My wishes were totally respected. There was absolutely no pressure to try to get me to purchase a more expensive vehicle just because I had the means to do so. This dealership really does put the consumer first. Alex helped me find what I was looking for and I am so happy with my choice of automobile. And financing was an absolute breeze. If you're looking to purchase a car, I would highly recommend Rusty Wallace Honda in Knoxville. Great people, great service! I give them 5 stars! More

First time purchasing from this dealership, but have a few other relatives that have gone here for a new car with great experiences as well. The entire experience was great, and Jim was helpful, and knowl few other relatives that have gone here for a new car with great experiences as well. The entire experience was great, and Jim was helpful, and knowledgeable. I certainly recommend this dealership to anyone looking to purchase a new or used car! More

We are on vacation in Gatlinburg, and on the way back to our condo when we hit a pothole and it busted a hole in the sidewall of our tire. So I had reached out to a dealership and got a lot of I don’t knows our condo when we hit a pothole and it busted a hole in the sidewall of our tire. So I had reached out to a dealership and got a lot of I don’t knows and a lot of transfers to different departments within the dealership. But then I called Rusty Wallace Honda dealership and got the info and exact information on what needed to be done to get me back going. Sidney Booth a Service advisor at that dealership made everything great! My experience with him and the Rusty Wallace dealership was awesome! Thank you very much Sidney! You saved my vacation and saved me a bunch of headaches!!! I would definitely recommend that if anybody is near Rusty Wallace Honda in Knoxville to stop in and let them help you with any problem you may have with your vehicle! You will not regret it! More

I had my 2015 Honda Civic in the service department today. I didn't know what was wrong with it. It was making noises from the passenger side back wheel. My service advisor today was, Jonathan Hurst. today. I didn't know what was wrong with it. It was making noises from the passenger side back wheel. My service advisor today was, Jonathan Hurst. He was so nice & concerned, he listened to me about what my car was doing. He helped me with a price I could afford. My car was fixed & I drove off happy. I want to thank Jonathan for understanding, 0listening, & helping me with the price. Jackie Williamson More

First time with this dealership but won’t be the last! The whole experience was the best one can hope for while car shopping! Lisa was friendly, helpful, knowledgeable without being pushy. Five Star Ratin The whole experience was the best one can hope for while car shopping! Lisa was friendly, helpful, knowledgeable without being pushy. Five Star Rating without question. More

Pay attention to “special online pricing” claims and its impact to your trade in values. Misleading information provided. Traded next day at another Honda dealership with fair and accurate pricing and valu impact to your trade in values. Misleading information provided. Traded next day at another Honda dealership with fair and accurate pricing and values. Shop around! More

Great Customer Service, Had my Wife’s 2018 Honda in for Service & added body trim . They went above & Beyond to make sure we were Happy with our visit . Service & added body trim . They went above & Beyond to make sure we were Happy with our visit . More

Great Service Jon Mees is a great employee, knew the answer to every question i had. Also very nice and would refer him to everyone looking to buy or sell a car. Jon Mees is a great employee, knew the answer to every question i had. Also very nice and would refer him to everyone looking to buy or sell a car. More

Wonderful Salesman I came in just looking at different vehicles for a future purchase. Jon Mees was an awesome salesman. He was extremely knowledgeable, honest & simply I came in just looking at different vehicles for a future purchase. Jon Mees was an awesome salesman. He was extremely knowledgeable, honest & simply a “down to earth” type of person. These are all important qualities for me when I make a large purchase. I definitely will go to him when I come back soon & recommend him to others More

Gary Christian Came in and looked at a few cars was taken care of by Gary Christian very respectful dedicated to making sure I was completely satisfied. Came in and looked at a few cars was taken care of by Gary Christian very respectful dedicated to making sure I was completely satisfied. More