
Rusty Wallace Honda
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 211 reviews
I had my 2015 Honda Civic in the service department today. I didn't know what was wrong with it. It was making noises from the passenger side back wheel. My service advisor today was, Jonathan Hurst. today. I didn't know what was wrong with it. It was making noises from the passenger side back wheel. My service advisor today was, Jonathan Hurst. He was so nice & concerned, he listened to me about what my car was doing. He helped me with a price I could afford. My car was fixed & I drove off happy. I want to thank Jonathan for understanding, 0listening, & helping me with the price. Jackie Williamson More
First time with this dealership but won’t be the last! The whole experience was the best one can hope for while car shopping! Lisa was friendly, helpful, knowledgeable without being pushy. Five Star Ratin The whole experience was the best one can hope for while car shopping! Lisa was friendly, helpful, knowledgeable without being pushy. Five Star Rating without question. More
Pay attention to “special online pricing” claims and its impact to your trade in values. Misleading information provided. Traded next day at another Honda dealership with fair and accurate pricing and valu impact to your trade in values. Misleading information provided. Traded next day at another Honda dealership with fair and accurate pricing and values. Shop around! More
Great Customer Service, Had my Wife’s 2018 Honda in for Service & added body trim . They went above & Beyond to make sure we were Happy with our visit . Service & added body trim . They went above & Beyond to make sure we were Happy with our visit . More
Great Service Jon Mees is a great employee, knew the answer to every question i had. Also very nice and would refer him to everyone looking to buy or sell a car. Jon Mees is a great employee, knew the answer to every question i had. Also very nice and would refer him to everyone looking to buy or sell a car. More
Wonderful Salesman I came in just looking at different vehicles for a future purchase. Jon Mees was an awesome salesman. He was extremely knowledgeable, honest & simply I came in just looking at different vehicles for a future purchase. Jon Mees was an awesome salesman. He was extremely knowledgeable, honest & simply a “down to earth” type of person. These are all important qualities for me when I make a large purchase. I definitely will go to him when I come back soon & recommend him to others More
Gary Christian Came in and looked at a few cars was taken care of by Gary Christian very respectful dedicated to making sure I was completely satisfied. Came in and looked at a few cars was taken care of by Gary Christian very respectful dedicated to making sure I was completely satisfied. More
Salesman review Gary Christian was very helpful and an all around great person to talk with. He goes above and beyond to be kind,courteous and helpful. He will take t Gary Christian was very helpful and an all around great person to talk with. He goes above and beyond to be kind,courteous and helpful. He will take the time to answer all questions. Just a great person to deal with. More
Oil change and tire rotation The service rep was friendly, but the technician never rest the TPMS so the next day my car warned me the tire pressures were low, they weren't though The service rep was friendly, but the technician never rest the TPMS so the next day my car warned me the tire pressures were low, they weren't though. Worst is that they nicked 3 of my rims on a brand new car More
Buyer Beware My son worked very hard to save for his first vehicle, and was so excited when he found a used Jeep at Rusty Wallace Honda. We added some money to his My son worked very hard to save for his first vehicle, and was so excited when he found a used Jeep at Rusty Wallace Honda. We added some money to his savings in order to help him get something that we felt would be a good, dependable, safe vehicle. We did not take a warranty. This was a 2008 Jeep with 129,000 miles and a warranty would have made the payments unaffordable for him. I understand that was completely our choice. However, one would not expect the transmission to completely break down FOUR DAYS AFTER PURCHASE. They charged my son $3100 more to fix the transmission on a Jeep he hadn’t had but four days. It’s disappointing when big companies treat customers this way. Our son learned a lesson early about car dealerships with no ethics, and we learned who not to purchase a vehicle from ever again. -Christy Cato More