Rusty Wallace Honda - Service Center
Knoxville, TN
32 Reviews of Rusty Wallace Honda - Service Center
service Our experience at Rusty Wallace Honda was very pleasant. The staff was friendly and very informative. We were really pleased with our visit. Highly re Our experience at Rusty Wallace Honda was very pleasant. The staff was friendly and very informative. We were really pleased with our visit. Highly recommended. More
As always, great service Sid Booth, Assistant Service Manager was my contact on my latest routine service. He treated me like an old acquaintance. Very friendly and helpful. T Sid Booth, Assistant Service Manager was my contact on my latest routine service. He treated me like an old acquaintance. Very friendly and helpful. Told me how everything went and what I need to keep an eye on. More
Service at Rusty Wallace Over the coarse of many years we have purchased 5 cars for our immediate family and for the in-laws. The service is impeccable. Randy Owens is the b Over the coarse of many years we have purchased 5 cars for our immediate family and for the in-laws. The service is impeccable. Randy Owens is the best! More
Excellent service I've been a regular customer (purchased my 3rd car from this dealership) and have been thoroughly pleased with the service I've received. Any issues I I've been a regular customer (purchased my 3rd car from this dealership) and have been thoroughly pleased with the service I've received. Any issues I've ever had were addressed and solutions were found quickly. One of main reasons for coming time and time again is Randy Owens. He is truly an asset for this dealership! More
Service after sale. Travis Harrop was pleasure to deal with when we bought our new Accord, however the service after the sale was less to be desired. It has been over 30 Travis Harrop was pleasure to deal with when we bought our new Accord, however the service after the sale was less to be desired. It has been over 30 days since we purchased the auto and still have no license plate. multiple calls to dealer and nothing but run-around. This is the second car we have purchased from them and will most likely be the last. More
A rough Monday turned right around Everyone bent over backwards to help me and I can not say thank you enough! My oil leaked out of my car and they were so fast to get to it and not onl Everyone bent over backwards to help me and I can not say thank you enough! My oil leaked out of my car and they were so fast to get to it and not only that, the guys who fixed it were so sweet and explained everything to me. They charged me NOTHING and had me on my way in 20 minutes. Thank you all! Especially Nathan and Junior, you guys rock!!!!! More
Jr teffteller George Teffeteeller is the man. He has helped my a lot over the years .. thought a $100.00 down . He will do you right Thank you George Teffeteeller is the man. He has helped my a lot over the years .. thought a $100.00 down . He will do you right Thank you More
Inflexible and not friendly. It seemed like I was going to have a great experience based on the friendly and helpful contact with the receptionist who answers the phone. However, It seemed like I was going to have a great experience based on the friendly and helpful contact with the receptionist who answers the phone. However, from the moment that I walked up to the service rep, it was downhill from there. He was not friendly and certainly not accommodating. I used the term inflexible. He took his time even looking up from the computer and acknowledging me. There were no thank yous, appologies, or friendliness exhibited. More
Just a huge shout out to Jimbo Aycock for all his help during the recent recall on my Honda Civic!! Jimbo continues to provide excellent customer service after the deal is done. That is why I keep coming during the recent recall on my Honda Civic!! Jimbo continues to provide excellent customer service after the deal is done. That is why I keep coming back to RWH !!! Thanks again !! Steve Weaver More
I was impressed with the speed of the express service for the o[l ghange and tire rotation. also the fact that I did not have to make an appointment.The refreshments were nice also the o[l ghange and tire rotation. also the fact that I did not have to make an appointment.The refreshments were nice also More