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Rusty Wallace Kia Alcoa
Louisville, TN
6,309 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,309 reviews
April 25, 2024
Prompt service. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. More
by raymondfuson
Verified CustomerEmployees Worked With
Helpful April 24, 2024
Total absolute professionalism and courtesy! ! Went the extra mile to ensure auto safety and care ! Went the extra mile to ensure auto safety and care More
by CYNTHIAATKINS57
April 24, 2024
Nick was awesome! It was a clean and friendly service center. They did the job that was needed and did not try to sell me unnecessary things. They even had frees snack It was a clean and friendly service center. They did the job that was needed and did not try to sell me unnecessary things. They even had frees snacks and beverages. 10 out of 10 More
by jrector.can
Employees Worked With
April 23, 2024
100% all time best experience I have ever had taking my car in for routine service. I would recommend Rusty Wallace Kia in Alcoa all day! Thanks guys, keep up the exceptional work!!!!!! car in for routine service. I would recommend Rusty Wallace Kia in Alcoa all day! Thanks guys, keep up the exceptional work!!!!!! More
by kathleenandry56
April 23, 2024
Best experience ever! !!! BJ the internet manager has to be one of the best people I have ever met and dealt with in my life. !!! BJ the internet manager has to be one of the best people I have ever met and dealt with in my life. More
by kubasjonathan
April 22, 2024
Always a good servicing. Very quick too, everytime. Love the car wash as well. Love it. Very quick too, everytime. Love the car wash as well. Love it. More
by waespinoza20
April 19, 2024
Greatest dealership on the planet. Friendly. Accommodating to the needs of the buyer. Tyler was very helpful and got me where I needed to be. Brian is the deal man. Greatest deal I’ve Friendly. Accommodating to the needs of the buyer. Tyler was very helpful and got me where I needed to be. Brian is the deal man. Greatest deal I’ve ever received on a vehicle. Love my new truck More
by Max.mccoig
Employees Worked With
April 19, 2024
Very professional friendly and caring staff. Jordan set up my appointment in a timely manner. Upon arrival Chris Metcalf was spot on to take care of my needs. Awesome experience Jordan set up my appointment in a timely manner. Upon arrival Chris Metcalf was spot on to take care of my needs. Awesome experience More
by sewoods1951
