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Rusty Wallace Kia Alcoa
Louisville, TN
5,494 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 5,494 reviews
March 28, 2023
First time at this dealership. Everyone was very friendly and helpful personnel. I would recommend this dealership to anyone looking for a vehicle. Everyone was very friendly and helpful personnel. I would recommend this dealership to anyone looking for a vehicle. More
by MROSE12188
Verified Customer
Helpful March 24, 2023
Very friendly and helpful personnel. Took my vehicle in within minutes of arriving. Even washed the outside of my vehicle before returning to me. Took my vehicle in within minutes of arriving. Even washed the outside of my vehicle before returning to me. More
by GARDNERSUSAN52
Employees Worked With
March 24, 2023
Great service and support to get questions answered and identify car options to best benefit customer and financial needs. Friendly, attentive and relational in the process. Love them and be referring an identify car options to best benefit customer and financial needs. Friendly, attentive and relational in the process. Love them and be referring and returning. More
by Tammi.Campbell
March 24, 2023
Service is good and people are friendly. Car runs good. It just took a while to get it back. Car runs good. It just took a while to get it back. More
by 123larryj
March 24, 2023
Staff are all friendly and professional all staff that I met were very helpful and very friendly my service was fast and efficient. On a secondary note the waiting area was the best I've been at at a met were very helpful and very friendly my service was fast and efficient. On a secondary note the waiting area was the best I've been at at any car dealer More
by bob49008
March 24, 2023
I am always pleased with my Kia service center. This time I was a bit disappointed because my car sat outside for a very long time and the woman that checked me in wasn't around. She may have been This time I was a bit disappointed because my car sat outside for a very long time and the woman that checked me in wasn't around. She may have been on lunch I do not know. Nonetheless noone knew what was going on with my vehicle. So I was there right at 3 hours. More
by sogladtobehappy
Employees Worked With
March 24, 2023
Preston, Nick and the rest of the staff always take care of my family and I. We always recommend! of my family and I. We always recommend! More
by Kia fan 4 life!
Employees Worked With
March 23, 2023
Reparación cara, inclumplidos, quedó mal mi carro y me cobraron de nuevo por su mal trabajo. Son unos descarados y mentirosos cobraron de nuevo por su mal trabajo. Son unos descarados y mentirosos More
by El engañado
Employees Worked With
Other Employees :
El supervisor o manager
March 23, 2023
It was quicker than expected, and friendly service. It was a clean waiting room and they had free refreshments. It was a clean waiting room and they had free refreshments. More
by jalane42
Employees Worked With
March 22, 2023
Got my car in and out fast . Nick is very knowledgeable And I got a free wash Nick is very knowledgeable And I got a free wash More
by Brad stos
Employees Worked With
