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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
December 11, 2022
This dealership was hands down the best. David was attentive and listened to our needs we were looking for in a new family vehicle. He led us right to the vehicle we purchased. He was honest David was attentive and listened to our needs we were looking for in a new family vehicle. He led us right to the vehicle we purchased. He was honest, not pushy, and extremely helpful. I can not say enough good things about this dealership. I also appreciate Brandon’s gentleness when negotiating, Court’s advice on what add on’s to purchase for a new car, and the kind gentleman who had a children’s treasure box and offered my child a prize from it. He also went on and made my spouse and I coffee. This dealership made us all feel so at ease and comfortable. Highly recommend! More
by sehaz86
Verified CustomerEmployees Worked With
Other Employees :
Greg Taylor I think (he has a treasure box and his wife is a teacher and realtor)?, Brandon Chaffins
December 10, 2022
The service itself is great and the staff is friendly. However, it is almost impossible to get through to talk to someone in service. You will be on hold for 20-30 minutes. Communication is a weakness. However, it is almost impossible to get through to talk to someone in service. You will be on hold for 20-30 minutes. Communication is a weakness. More
by Sportages2019
Employees Worked With
Jenna Mayes
December 08, 2022
Awesome great fabulous . My associate was amazing . The courtesy driver was really super . Snacks were over the top My associate was amazing . The courtesy driver was really super . Snacks were over the top More
by HARDROCKCONCRETESHAFFER
Employees Worked With
Do not remember my guys name was from west Virginia , Jenna Mayes
December 08, 2022
Great experience overall. Would go back and do business with them again. Was very well done. Would go back and do business with them again. Was very well done. More
by mikekrom
December 08, 2022
We researched different brands and Kia offered the most for our money. This dealership treated us right and made us feel at home. for our money. This dealership treated us right and made us feel at home. More
by rhaney23
Employees Worked With
Other Employees :
Brandon Chaffins, Dylan Hatula
December 08, 2022
Good people to work with,good place to buy a s u v ! ! We’re be back ! We’re be back More
by Gregday2004
December 07, 2022
Aubrey was awesome. ..no pressure and he was honest and ensured I understood all the vehicle's features. Very patient and took extra time to answer any and all questions ..no pressure and he was honest and ensured I understood all the vehicle's features. Very patient and took extra time to answer any and all questions I had, most are eager to move on to the next sale but Aubrey was not. More
by jwolfen4
December 07, 2022
Nick, in the service center was very helpful and knowledgeable about what was going on with the repair. It took longer than expected but he apologized for the inconveniences. knowledgeable about what was going on with the repair. It took longer than expected but he apologized for the inconveniences. More
by jamaderu@gmail.com
Employees Worked With
Nick
