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Rusty Wallace Kia Alcoa

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Rusty Wallace Kia Alcoa | Page 118

Name: Rusty Wallace Kia Alcoa
Address: 4612 Alcoa Highway, Louisville, TN, 37777, US
Telephone: (865) 977-5422
Rating: 4.7

4.7

6,411 Reviews

4612 Alcoa Highway, Louisville, Tennessee 37777

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Sales: (865) 977-5422

Service: (865) 977-5422

Parts: (865) 977-5422

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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Rusty Wallace Kia Alcoa

Louisville, TN

Overview

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4.7

6,411 Reviews

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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4612 Alcoa Highway

Louisville, TN

37777

Directions

4.7

6,411 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content....

Today:Open today 9:00 AM - 8:00 PM Closed Now

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Overview Employees Reviews (6,411) Inventory (233)

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 8:00 PM

Saturday 9:00 AM - 8:00 PM

Sunday Closed

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Contact Rusty Wallace Kia Alcoa

Sales: (865) 977-5422

Service: (865) 977-5422

Parts: (865) 977-5422

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Greg Taylor

Internet Sales

5.0

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May 22, 2025

I cannot say enough amazing things specifically about this location OR Greg Taylor- run to Rusty Wallace Kia ALCOA!! My amazing experience s ... I cannot say enough amazing things specifically about this location OR Greg Taylor- run to Rusty Wallace Kia ALCOA!! My amazing experience started with Greg who is THE BEST from start to finish (and multiple times in between lol)- I have been taken advantage of in the past by salespeople- NOT him. He is a true family man and you can actually trust he will treat you as he would his wife or children and have your best interest at heart. He was more than patient enough with me throughout the car buying process (I am not the easiest cookie by this point in life lol) and I got an amazing deal thanks to him. He is extremely hands on and involved even AFTER completing the sale- and I had a false alarm w my car only a week after getting it and couldn't be MORE IMPRESSED with his continued care and customer service (answering and helping me after hours on the wknd!!), and this compliment extends to the service dept in the dealership as well. Donna was my first point of contact for that and she was really on the ball getting things set up to be checked out asap and accommodations made. Nick, the service advisor, could not be more courteous, helpful, and efficient. I feel so good knowing my car will be under his care when needed in the future!! I honestly didn't know what I could expect from a dealership service dept so that was a wonderful surprise. I can happily report that it was an accessory I had placed on my Kia Soul that caused the engine not to start (a safety feature), hate the drama that ensued to figure that out :P, but can say without a shadow of a doubt I made the right decision to make such a large purchase with Kia Alcoa bc I know how I will be treated if any issues DO arise!! Greg has continued to follow up with me since I got my car back. The customer service at this specific location is just outstanding. My car is amazing and so much fun to drive, but that much more great having the security I feel thanks to the dealership I got it from! Most people can't say that with certainty after just the first week of buying their car hehe but I can! Thanks so much again Greg for helping me make the best decision!!!! Read More Read Less

May 14, 2025

A great experience with Greg. He was professional, accommodating, and made the sale easy and not at all stressful ... A great experience with Greg. He was professional, accommodating, and made the sale easy and not at all stressful Read More Read Less

February 25, 2025

Greg Taylor was great to work with and he was very knowledgeable. He didn’t haggle us and was great with our three kids. We came in knowing ... Greg Taylor was great to work with and he was very knowledgeable. He didn’t haggle us and was great with our three kids. We came in knowing what we wanted and he helped us get the vehicle we needed for our family. Read More Read Less

Garry King

Salesman

5.0

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May 28, 2024

Excellent they were awesome I we’ll use them again for sure thank you so very much ... Excellent they were awesome I we’ll use them again for sure thank you so very much Read More Read Less

May 03, 2024

Great dealership. They took the time to show you all the inventory they had available. Gary King was a great salesman. ... Great dealership. They took the time to show you all the inventory they had available. Gary King was a great salesman. Read More Read Less

May 01, 2024

They work with everyone to find the best deal possible .very pleasant salemans.explains things thoroughly ... They work with everyone to find the best deal possible .very pleasant salemans.explains things thoroughly Read More Read Less

BJ McNeely

Internet Sales

5.0

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June 11, 2024

They were very knowledgeable and they know what they were doing when they sold us the car I will go back to the dealership for all my future ... They were very knowledgeable and they know what they were doing when they sold us the car I will go back to the dealership for all my future business Read More Read Less

June 01, 2024

Aubrey was respectful, knowledgeable and patient. I would purchase a vehicle from him again. Sandy Bell ... Aubrey was respectful, knowledgeable and patient. I would purchase a vehicle from him again. Sandy Bell Read More Read Less

May 29, 2024

Bj McNeely was great and I recommend every one looking for a car to visit him at Rust Wallace Kia ... Bj McNeely was great and I recommend every one looking for a car to visit him at Rust Wallace Kia Read More Read Less

Bill Raybourne

Salesman

5.0

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June 24, 2024

We had a great experience. Everyone was knowledgeable and helpful. Very happy with our purchase. ... We had a great experience. Everyone was knowledgeable and helpful. Very happy with our purchase. Read More Read Less

June 12, 2024

Everything about them is top notch! Me and my girlfriend by all of our vehicles from them! ... Everything about them is top notch! Me and my girlfriend by all of our vehicles from them! Read More Read Less

May 23, 2024

Great customer service!!!! They got me the car I needed at the price I could afford. ... Great customer service!!!! They got me the car I needed at the price I could afford. Read More Read Less

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Showing 6,411 reviews

November 23, 2022

SERVICE VISIT

Wait was a little long. Otherwise great. 15 word minimum is ridiculos! Really. Do you care about my time? Otherwise great. 15 word minimum is ridiculos! Really. Do you care about my time? More

by llrine

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Advisor Advisor

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November 23, 2022

SALES VISIT - NEW

The dealers were friendly and they went over and explained the car extremely well! 10 out of 10 recommend! explained the car extremely well! 10 out of 10 recommend! More

by robby.gibson

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Will Witucki

5.0

Bill Raybourne

5.0

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November 22, 2022

SERVICE VISIT

I was over charged I told y’all what was wrong and you still put on Michene and charged me $135 plus taxes still put on Michene and charged me $135 plus taxes More

by Slickie63

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Jenna Mayes, Advisor Advisor

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November 22, 2022

SALES VISIT - NEW

Best dealership that we visited! ! People were nice and friendly and very knowledgeable. We will definitely use this dealership again when we are in the market for another vehicle. Th ! People were nice and friendly and very knowledgeable. We will definitely use this dealership again when we are in the market for another vehicle. Thanks for a great experience!! More

by KAPO1155

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Terry Cook

5.0

Denise Burris

5.0

Other Employees : Brandon Chaffins

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November 22, 2022

SERVICE VISIT

Ihad a great experience and excellent service. The staff were very pleasant and very helpful 😀 The staff were very pleasant and very helpful 😀 More

by roberta.turner

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Advisor Advisor

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November 22, 2022

SALES VISIT - NEW

Helpful, courteous,no pressure. Enabled me to get the best car for my money. Third car we have bought from this dealer. Extremely satisfied. Enabled me to get the best car for my money. Third car we have bought from this dealer. Extremely satisfied. More

by BROZASSOC

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Garry King

5.0

Denise Burris

5.0

Other Employees : Brandon Chaffins

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November 21, 2022

SERVICE VISIT

Always a pleasure to work with Will, Bill and the rest of the staff at Rusty Wallace Kia Alcoa. the staff at Rusty Wallace Kia Alcoa. More

by Kia fan 4 life!

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Will Witucki

5.0

Bill Raybourne

5.0

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November 21, 2022

SERVICE VISIT

Very prompt and very clean and everyone was so very courteous and I would recommend courteous and I would recommend More

by automa54

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Recommend Dealer

Yes

Employees Worked With

Advisor Advisor

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November 20, 2022

SERVICE VISIT

The manager is always welcoming and helpful always makes sure we are taken care of our needs are always meet sure we are taken care of our needs are always meet More

by MARANVILLE0

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Employees Worked With

Jenna Mayes, Advisor Advisor

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November 18, 2022

SERVICE VISIT

Great service, fast and they kept me informed while I waited. Will come back next time for sure! waited. Will come back next time for sure! More

by jeffsmetana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jenna Mayes, Advisor Advisor

Report | Print

Rusty Wallace Kia Alcoa | Page 118

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Rusty Wallace Kia Alcoa Hours Hours

Greg Taylor

Garry King

BJ McNeely

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