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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
October 13, 2022
Everyone was curious, knowledgeable, helpful, worked with me through all my questions, went over numerous functions on vehicle. me through all my questions, went over numerous functions on vehicle. More
by GARDNERSUSAN52
Verified Customer
October 13, 2022
Excellent job. I always feel valued and appreciated with all they do. From the service advisors to the technicians and mechanics. They meet the promised deadlines a I always feel valued and appreciated with all they do. From the service advisors to the technicians and mechanics. They meet the promised deadlines and I love when they wash my car at no charge! More
by JORDANASHLEYCULP
Employees Worked With
Jenna Mayes, Advisor Advisor
October 13, 2022
I have always had a good experience with Rusty Wallace. . The service is always professional and the staff are friendly. The waiting area is very pleasant and the free condiments are a plus. . The service is always professional and the staff are friendly. The waiting area is very pleasant and the free condiments are a plus. More
by Jodyjgalyon
Employees Worked With
Jenna Mayes, Advisor Advisor
October 13, 2022
We love this dealership they always take care of my wife's and I cars they always make great deals wife's and I cars they always make great deals More
by lethasean22809
October 12, 2022
Had a freat salesman, Finance person was great. Would had been nice to have gotten a full tank of fuel. Still waiting for repair. All in all I would give the deal 4 stars. Would had been nice to have gotten a full tank of fuel. Still waiting for repair. All in all I would give the deal 4 stars. More
by Prod
October 12, 2022
They were very friendly and nice Made it easy to buy a car thanks for a good Experience car thanks for a good Experience More
by Tbartlett1919
October 11, 2022
I went to have my car service for oil change. I appreciate that I was taken care of by the staff. Thank you for your care about my visit. I appreciate that I was taken care of by the staff. Thank you for your care about my visit. More
by NINFA DIAZ
Employees Worked With
Nick and Skyler
