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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
October 11, 2022
We had a great experience when we purchased our new 2023 KIA Sportage and working with Garry King. He was very helpful and courteous. We would contact him again when we need another.car. KIA Sportage and working with Garry King. He was very helpful and courteous. We would contact him again when we need another.car. More
by evecran
Verified Customer
October 11, 2022
The communication or lack there of rather is very disappointing! No one seemed to have a clue as to what was going on in the service department. disappointing! No one seemed to have a clue as to what was going on in the service department. More
by stantonmandy713
Employees Worked With
Advisor Advisor
October 09, 2022
Excellent buying experience! Internet sales manager BJ, salesman Court, and finance manager Caleb were really helpful and non pressuring. I'm glad to have my dream car! Internet sales manager BJ, salesman Court, and finance manager Caleb were really helpful and non pressuring. I'm glad to have my dream car! More
by bwoods7021
October 09, 2022
They are so friendly! They go above and beyond to help in any way they can! They go above and beyond to help in any way they can! More
by PETALPUSHER1
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes, Advisor Advisor
October 09, 2022
Greg was amazing! !! He was very kind and made the whole process quick and easy. We appreciate you so much Greg!!! !! He was very kind and made the whole process quick and easy. We appreciate you so much Greg!!! More
by amandaloosier83
October 09, 2022
Bill Rayburn was great. 5 stars!!!!!’ Answered all our questions and had remarkable knowledge. Would recommend him. He was our salesman. 5 stars!!!!!’ Answered all our questions and had remarkable knowledge. Would recommend him. He was our salesman. More
by CONNie Ramsey
Employees Worked With
Other Employees :
Jenna Mayes, Advisor Advisor
October 08, 2022
I've had my vehicles serviced here since 2016. The service has always been done as quoted and in a timely manner! The service has always been done as quoted and in a timely manner! More
by SHANDAMIL
October 08, 2022
I showed up with an appointment and the service manger step up and took care of my request and concerns right that minute with sending me away to go put info on line to KIA and wait to go back to a dealer step up and took care of my request and concerns right that minute with sending me away to go put info on line to KIA and wait to go back to a dealer. She was a very nice person. She was surprised by that the fact that we still are the original owner of our 2012 KIA Soul. With fuel mileage rebates . Love Rusty Wallce KIA…. More
by DOUGLASLITTLETON
Employees Worked With
Jenna Mayes
