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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
October 01, 2022
Tried to make deal, was quoted price over sticker price. No way!! You lost customer with this robbery. No way!! You lost customer with this robbery. More
by MAMAJOA
October 01, 2022
The gentleman that helped me both appointments was very professional and courteous. I was in for a recall on my Kia and got in and out pretty quickly. professional and courteous. I was in for a recall on my Kia and got in and out pretty quickly. More
by Amberino103
Employees Worked With
Advisor Advisor
September 30, 2022
Bottom line dealership isn't perfect but overall good company. They always get job done. I've bought several cars from kourt courtney, good guy and like dealing with him. I've bought cars from him also w company. They always get job done. I've bought several cars from kourt courtney, good guy and like dealing with him. I've bought cars from him also when he worked for nissan. Decided to go some were besides nissan or kia and went with a chevy. Exseperance was terrible so I went back to kia and bought a stinger from kourt Courtney. Glad I did and when ready again I'll go back to him More
by Edward Thomas Walsh
September 30, 2022
very polite and fast. I sat in the waiting room which was. very clean and also had a free large variety of snacks. I will always go back there for my repairs. thank you ki I sat in the waiting room which was. very clean and also had a free large variety of snacks. I will always go back there for my repairs. thank you kindly Lawrence Kaveney More
by Lawrence
September 30, 2022
I would recommend them to anyone. They helped us when nobody else would. Kudos to both Jenna Mayes and Nick Mancuso they both did an excellent job and excelled in customer service. T They helped us when nobody else would. Kudos to both Jenna Mayes and Nick Mancuso they both did an excellent job and excelled in customer service. Thank you More
by LLOYDLVDYL
Employees Worked With
Nick Mancuso, Jenna Mayes
September 29, 2022
Easy to deal with. Down to earth people. The experience was quick and painless. Most importantly, we love our new vehicle! We are happy customers! Down to earth people. The experience was quick and painless. Most importantly, we love our new vehicle! We are happy customers! More
by bcate
