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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
September 29, 2022
Way to slow getting the vehicle washed and brought out to the customer. We were told the car is ready at 1:30p.m. got there to pick it up around 5p.m. and waited nearly an hour for paperwork and a car wash. the customer. We were told the car is ready at 1:30p.m. got there to pick it up around 5p.m. and waited nearly an hour for paperwork and a car wash. More
by Ettarich
Verified CustomerEmployees Worked With
Jenna Mayes, Advisor Advisor
September 29, 2022
We love Rusty Wallace Kia. Always had a great experience when buying our vehicles there. We have bought 6 vehicles there and no problems with any of the staff from buying to oi Always had a great experience when buying our vehicles there. We have bought 6 vehicles there and no problems with any of the staff from buying to oil changes. Keep up the great work guys! More
by shelia.gunter
September 27, 2022
Great dealership to get a car from nice people working there good selection of cars there good selection of cars More
by breanne.tunnell
September 27, 2022
No nonsense, very professional and helpful. Everyone involved in the sale was exceptional. Best car buying experience I have had in my 60 years. Everyone involved in the sale was exceptional. Best car buying experience I have had in my 60 years. More
by Rssnappy
September 27, 2022
Everyone was very kind to me and answered all my questions. Also when I needed to come back the next day to pay by check, never questioned about why. questions. Also when I needed to come back the next day to pay by check, never questioned about why. More
by CHERYLMIKE
September 27, 2022
This is the second vehicle I have purchased from RWKia. My family all uses RW. I will continue to shop there and refer others. Great place! My family all uses RW. I will continue to shop there and refer others. Great place! More
by rcordova0
September 27, 2022
Dealership was clean and professional and Dylan did a great job for us in internet sales great job for us in internet sales More
by billy46
