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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
September 16, 2022
The customer service is always friendly and helpful. . the waiting room is always clean with plenty of snacks to choose from while waiting on my car to be serviced. . the waiting room is always clean with plenty of snacks to choose from while waiting on my car to be serviced. More
by PPATNODE1
Employees Worked With
Jenna Mayes
September 16, 2022
I came in with my new to me 2020 Kia Sportage in for an oil change. The service people were awesome. Very easy to talk with and easy to understand what they were doing with my car. They also took care o oil change. The service people were awesome. Very easy to talk with and easy to understand what they were doing with my car. They also took care of the recalls. So awesome. I will definitely be bringing my Sportage back for more service. More
by LESLIEPHICKLE
Employees Worked With
Advisor Advisor
September 16, 2022
I don't know where to start, i was always told if you have nothing good to say, don't say anything at all. I will leave it at that. have nothing good to say, don't say anything at all. I will leave it at that. More
by BOATMASTYR
Employees Worked With
September 15, 2022
Everyone was friendly and worked so well together. They got back to you when they said they would. They got back to you when they said they would. More
by TNDOWNEN
September 15, 2022
Fantastic service as always. Highly satisfied with the work they do. Would definitely recommend Jenna and her team. Highly satisfied with the work they do. Would definitely recommend Jenna and her team. More
by MISPLACEDCAJUN
September 15, 2022
The service team isn't carefull with people's vehicles, and Jenna Mayes is extremely rude and disrespectfull at resolving or handling a mistake that her and her team made. This is my second time dealing wi and Jenna Mayes is extremely rude and disrespectfull at resolving or handling a mistake that her and her team made. This is my second time dealing with her and my second time haveing my vehicle to get damaged. More
by MATSSIDEDOOR
Employees Worked With
Jenna Mayes
