Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
September 15, 2022
Courteous, friendly, straight forward dealership and staff! I’d gladly recommend them to anyone looking for a fantastic car-buying experience. They made my numbers work, somehow, and made it so positive staff! I’d gladly recommend them to anyone looking for a fantastic car-buying experience. They made my numbers work, somehow, and made it so positive. I’ve purchased many cars over my lifetime, and this was by far the very best. More
by TLHavlik
Verified Customer
September 14, 2022
Have used them for all my service. They have done an excellent job each time. Their service people are knowledgeable and helpful and the waiting facilities are good They have done an excellent job each time. Their service people are knowledgeable and helpful and the waiting facilities are good More
by JHAY4950
Employees Worked With
Jenna Mayes, Advisor Advisor
September 14, 2022
You Tried to sell us car protection, paint, seats, etc. that had already been applied by first owner. Stickers are on the window, that the car protection had already been applied. Salesman had to leave, s that had already been applied by first owner. Stickers are on the window, that the car protection had already been applied. Salesman had to leave, showed me how to install my phone, then said to read the book about other features, that my car was loaded and I had all the bells and whistles. More
by April
September 13, 2022
Pretty good stock selection for a small dealership. Salesman was pretty informative and friendly. I did notice alot of Salesman just sitting around on their phones. Salesman was pretty informative and friendly. I did notice alot of Salesman just sitting around on their phones. More
by MSSTEVCO35
September 13, 2022
Everyone was very helpful & considerate. I’ve always been treated well at Rusty Wallace Kia.. thank you I’ve always been treated well at Rusty Wallace Kia.. thank you More
by CANDI.BARR95
September 12, 2022
BJ, our salesperson, was very thorough and easy to work with in all aspects. I would definitely use him again. with in all aspects. I would definitely use him again. More
by tnmomof2boys
