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Rusty Wallace Kia Alcoa
Louisville, TN
6,414 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,414 reviews
September 15, 2022
Courteous, friendly, straight forward dealership and staff! I’d gladly recommend them to anyone looking for a fantastic car-buying experience. They made my numbers work, somehow, and made it so positive staff! I’d gladly recommend them to anyone looking for a fantastic car-buying experience. They made my numbers work, somehow, and made it so positive. I’ve purchased many cars over my lifetime, and this was by far the very best. More
by TLHavlik
Verified Customer
September 15, 2022
The service team isn't carefull with people's vehicles, and Jenna Mayes is extremely rude and disrespectfull at resolving or handling a mistake that her and her team made. This is my second time dealing wi and Jenna Mayes is extremely rude and disrespectfull at resolving or handling a mistake that her and her team made. This is my second time dealing with her and my second time haveing my vehicle to get damaged. More
by MATSSIDEDOOR
Employees Worked With
Jenna Mayes
September 15, 2022
Fantastic service as always. Highly satisfied with the work they do. Would definitely recommend Jenna and her team. Highly satisfied with the work they do. Would definitely recommend Jenna and her team. More
by MISPLACEDCAJUN
September 15, 2022
Everyone was friendly and worked so well together. They got back to you when they said they would. They got back to you when they said they would. More
by TNDOWNEN
September 14, 2022
You Tried to sell us car protection, paint, seats, etc. that had already been applied by first owner. Stickers are on the window, that the car protection had already been applied. Salesman had to leave, s that had already been applied by first owner. Stickers are on the window, that the car protection had already been applied. Salesman had to leave, showed me how to install my phone, then said to read the book about other features, that my car was loaded and I had all the bells and whistles. More
by April
September 14, 2022
Have used them for all my service. They have done an excellent job each time. Their service people are knowledgeable and helpful and the waiting facilities are good They have done an excellent job each time. Their service people are knowledgeable and helpful and the waiting facilities are good More
by JHAY4950
Employees Worked With
Jenna Mayes, Advisor Advisor
September 13, 2022
Everyone was very helpful & considerate. I’ve always been treated well at Rusty Wallace Kia.. thank you I’ve always been treated well at Rusty Wallace Kia.. thank you More
by CANDI.BARR95
September 13, 2022
Pretty good stock selection for a small dealership. Salesman was pretty informative and friendly. I did notice alot of Salesman just sitting around on their phones. Salesman was pretty informative and friendly. I did notice alot of Salesman just sitting around on their phones. More
by MSSTEVCO35
