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Rusty Wallace Kia Alcoa
Louisville, TN
6,333 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,333 reviews
Verified Customer
Helpful August 04, 2022
Rusty Wallace KIA is a very dealership, with friendly staff, knowledgeable technicians where I have taken my vehicle from the beginning. I have been pleased. staff, knowledgeable technicians where I have taken my vehicle from the beginning. I have been pleased. More
by RIGREENE68
Employees Worked With
Jenna Mayes, Advisor Advisor
August 03, 2022
We had an easy experience with a very friendly staff. We would buy from them again. We would buy from them again. More
by cindydsnow
August 03, 2022
Best experience I’ve had purchasing a vehicle. BJ was a great help explaining things with the new vehicle. BJ was a great help explaining things with the new vehicle. More
by haleyhicks20
August 03, 2022
Great service company! The workers were so helpful and willing to explain everything! Will refer to every one I know! The workers were so helpful and willing to explain everything! Will refer to every one I know! More
by KYKATIEBETH06
Employees Worked With
Jenna Mayes, Advisor Advisor
August 03, 2022
Very friendly and they traded our way great service would highly reconmend anyone who is looking for a great vechicle highly reconmend anyone who is looking for a great vechicle More
by Jon.simpson5579
August 02, 2022
They were very helpful and kept me informed about my car repairs. They are always putting the customers first. Very polite and knowledgeable. repairs. They are always putting the customers first. Very polite and knowledgeable. More
by SIMPSON519
Employees Worked With
Jenna Mayes
August 02, 2022
Horrible experience. This will be third time I’m coming back for same issue of the air conditioner. They promised both times that it was for sure fixed. Very very frustra This will be third time I’m coming back for same issue of the air conditioner. They promised both times that it was for sure fixed. Very very frustrated that they cannot fix a car. This has been over a month and a half trying to fix the same thing. More
by Elaina.kiteck
Employees Worked With
Nick, Jenna Mayes
August 02, 2022
Very friendly! Very busy as well , so have patience. I’ve use a lot of repair places, but I’ll be staying here. Great place! Very busy as well , so have patience. I’ve use a lot of repair places, but I’ll be staying here. Great place! More
by Glenda B.
Employees Worked With
Jenna Mayes
