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Rusty Wallace Kia Alcoa
Louisville, TN
6,414 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,414 reviews
Verified Customer
August 26, 2022
Bought car Dec. 2021. Put just over 1000 miles on it and was told by service dept I needed new tires. Was told at time of sale that there was a problem with gas cap 2021. Put just over 1000 miles on it and was told by service dept I needed new tires. Was told at time of sale that there was a problem with gas cap and the problem was fixed with new cap. Problem was not fixed. Had two problems with the car ( new stove belt and fixing the gas cap leak neither covered by warranty I paid over $2000 for. Had to wait 12 for apt because I needed a loaner car. New tires and fixing gas cap problem took over a week to fix. Very poor sales and service. The main reason I bought 3 cars from Rusty Wallace Kia was there honestly and after sales service. What happened? More
by JMDOXSIE
Employees Worked With
Unknown who dealt with me.
August 24, 2022
Bj, Will and Brandon are always very caring and mindful of my families needs and wants. Always would recommend! of my families needs and wants. Always would recommend! More
by Kia fan 4 life!
Employees Worked With
Other Employees :
Will Witucki, BJ McNeely, Brandon Chaffins, Jenna Mayes, Advisor Advisor
