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Rusty Wallace Kia Alcoa
Louisville, TN
6,414 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,414 reviews
August 24, 2022
Have been using this dealership since I purchased my first KIA Soul in 2012. Excellent service center, staff is always pleasant, work is done within time frame quoted. Jenna has been our service rep f first KIA Soul in 2012. Excellent service center, staff is always pleasant, work is done within time frame quoted. Jenna has been our service rep for several years and her promotion to Manager is well deserved. I tell everyone that my KIA is the BEST ANYWHERE. More
by MATCOVICH76
Verified CustomerEmployees Worked With
Jenna Mayes, Advisor Advisor
August 23, 2022
He was so great to work with and made the car buying process so easy process so easy More
by daisya12
August 22, 2022
I came in to have a bug deflector installed fast service I got there for my appointment in and out in about 1 hour! I got there for my appointment in and out in about 1 hour! More
by KILA.MIKE6969
August 22, 2022
The staff was very friendly and Bill and Brandon help throughout the car buying process and this my third car bought from this dealership thanks. throughout the car buying process and this my third car bought from this dealership thanks. More
by KILA.MIKE6969
August 19, 2022
Excellent service and very courteous staff. .p The snack bar is a plus although I didn't eat or drink anything .I didn't have time before my vehicle was ready. .p The snack bar is a plus although I didn't eat or drink anything .I didn't have time before my vehicle was ready. More
by WILLIAMWILLETT0264
Employees Worked With
Jenna Mayes, Advisor Advisor
August 18, 2022
Terry our salesman was awesome. From the time we called him until we drove off in our new Carnival. From the time we called him until we drove off in our new Carnival. More
by YVONNESNNED73
