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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
July 01, 2022
These guys were absolutely amazing. They went above and beyond my expectations. They kept me informed throughout my entire service repairs and did a fantastic job. I would highly recomm They went above and beyond my expectations. They kept me informed throughout my entire service repairs and did a fantastic job. I would highly recommend them and will use them again if ever needed !!! More
by Taylamade21
Verified CustomerEmployees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
July 01, 2022
All envolved in correcting the issue of my car were excellent...all were kind and professional..picked up my car yesterday and everthing is presently running smooth.I hope u can keep good mechanics in excellent...all were kind and professional..picked up my car yesterday and everthing is presently running smooth.I hope u can keep good mechanics in this strange world we seem to find ourselves in..as for ur dealership I was very pleased with the sevice and Nick was very efficient in expediting the process..I do hope ur dealership stays the way it is now..keep up the good work..that was my experience..thank you !! More
by CEWROACH1944
Employees Worked With
Nick and he was excellent.
July 01, 2022
We’ve had excellent service ever since we been buying at this dealership for many years this dealership for many years More
by ELMOSSBURG
Employees Worked With
Other Employees :
Jenna Mayes, Audri Crawford, Advisor Advisor
June 30, 2022
The service is good, the staff is good, their behavior is good, the place is clean and they are quick in providing services to customers good, the place is clean and they are quick in providing services to customers More
by LAITHHADEETHI
Employees Worked With
Jenna Mayes, Advisor Advisor
June 29, 2022
Our salesman was really good (BJ McNeely) he was very helpful and did everything he could to make sure we was taking care of. helpful and did everything he could to make sure we was taking care of. More
by jeffogle70
June 29, 2022
Third car I have bought from them, great every time! Very reasonable and quick to conclude the paperwork. Very reasonable and quick to conclude the paperwork. More
by nwalters
