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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,411 reviews

June 27, 2022

Dylan was incredibly nice, helpful, and patient when I was purchasing my car. I would recommend him to anyone who is looking to buy a car from Rusty Wallace Kia in Alcoa. More

by jacquelynns.stephens4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hatula
June 26, 2022

Greg was great on our visit. He really listen to what we wanted and made the right recommendations. I suggest you see Greg if your looking to buy a car. More

by G. Tucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Clean service dept waiting area, not much of a wait time, nice friendly stuff/employee More

by Jenniferweatherly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
Nov 06, 2022 -

Jenniferweatherly responded

As always helpfully and friendly.

June 24, 2022

The experience was amazing & I love my new car. I will definitely be referring friends and family. More

by brealyn.tyson15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Groves, Brandon Chaffins
June 24, 2022

The dealership is very clean and the people that work their were friendly and very helpful. More

by rosiesgrl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Dylan Hatula
June 24, 2022

Court and bj are awesome. ...they're really nice guys.ill tell all my friends. More

by adcockkimmie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

adcockkimmie responded

I like bj and court. Theyre good at theyre jobs.

Jun 24, 2022 -

adcockkimmie responded

Great dealers

June 24, 2022

Service advisor was not professional on the phone. The explanation of defect was not professional. I went back thru procedure after driving vehicle and found issue. More

by BAMABOY1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Audri Crawford
June 22, 2022

Really a great experience. We (sadly, wish we could have a do-over) purchased our Kia from another dealer but now bring it back to Rusty Wallace Kia Alcoa for all of our Servic More

by GL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 22, 2022

Awesome place to buy a car. This is our second car from them and won't be the last. Everyone from sales and financing to all in the service department is amazing. More

by JB8651984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Dylan Hatula, Audri Crawford, Advisor Advisor
June 22, 2022

Staff is super friendly. The waiting area is always clean and is always stocked with snacks and drinks for guests. More

by DEEPRESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
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