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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
June 22, 2022
I wasn’t informed of the correct charge at time of drop off. Was disappointed that my car wasn’t washed either, other KIA dealers always have. off. Was disappointed that my car wasn’t washed either, other KIA dealers always have. More
by Blt060654
Verified CustomerEmployees Worked With
Jenna Mayes
June 22, 2022
I've always had good Service there it's real nice an friendly people they Make sure you're comfortable while you are waiting for your vehicle friendly people they Make sure you're comfortable while you are waiting for your vehicle More
by normaseagle
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 21, 2022
It was an awesome experience and the people that helped me with everything were even better! me with everything were even better! More
by 31chapmantori
June 21, 2022
Trading in our old car and buying our new Kia was fast and easy. Our salesman was the best! Picking you our new car and completing the final paperwork was efficient. and easy. Our salesman was the best! Picking you our new car and completing the final paperwork was efficient. More
by AMENDEZ9877
June 21, 2022
I wouldn’t go anywhere else! My car started out at the Callahan location and I got it towed to the Alcoa location. David in service was AMAZING!! He called every other day with My car started out at the Callahan location and I got it towed to the Alcoa location. David in service was AMAZING!! He called every other day with updates about my car- with it being there almost 2 months that is a lot of calling! He worked hard and got me a loaner so I didn’t have to keep ubering around town! David was so great in such a VERY stressful time! More
by HOLLYGIRL1221
Employees Worked With
Advisor Advisor
June 20, 2022
The sales and service are always awesome at Rusty Wallace Kia Alcoa! Go and see Jenna and Will! Kia Alcoa! Go and see Jenna and Will! More
by Kia fan 4 life!
