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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
June 20, 2022
Very friendly, knowledgeable dealership! Greg Taylor was an absolute joy to work with and made the car buying process stress free. I would highly recommend both Greg and this dealership to a Greg Taylor was an absolute joy to work with and made the car buying process stress free. I would highly recommend both Greg and this dealership to anyone. More
by bjzaniewski
Employees Worked With
June 19, 2022
Service attendant was quick to assist with my needs, friendly, professionally dressed and precise with her instructions of what to expect. friendly, professionally dressed and precise with her instructions of what to expect. More
by PAULKOBEL
Verified CustomerEmployees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 18, 2022
Every time I come to this Kia, I leave very satisfied and my car is well taken care of! Extremely nice and caring staff that are helpful, too. my car is well taken care of! Extremely nice and caring staff that are helpful, too. More
by CCOX10
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 17, 2022
Aubrey was very informed about all of the models we were interested in and helped us narrow down the search to a hybrid Sorento. Even though they didn’t have one in inventory, they searched for one until t interested in and helped us narrow down the search to a hybrid Sorento. Even though they didn’t have one in inventory, they searched for one until they found just what we wanted! Thank you Will for the assistance! More
by TNFLTRAVELLER
June 17, 2022
I couldn't believe how quick and efficient the service department was. They were most helpful in working around my schedule to make the appointment, then when i got there, they got right to me and fi department was. They were most helpful in working around my schedule to make the appointment, then when i got there, they got right to me and fixed my problem in less than a hour. Very good experience. More
by MWOLFEVONORE
Employees Worked With
I'm sorry but I didn't get the name, but everyone was helpful.
June 17, 2022
This is the 4th car i have purchased fromthem and i have todrive 622 miles to pick them up. Iive in Florida but cant deal wirh these folks down here. Rusty Wallace ha always treated me fair been excellent i todrive 622 miles to pick them up. Iive in Florida but cant deal wirh these folks down here. Rusty Wallace ha always treated me fair been excellent in explaining features and going over car, finance department excelent too. SALESMAN listened to what i wanted and i drov my car bak to Florida yesterday. More
by Alycesfloral
Employees Worked With
Gregg Taylor salesman
June 17, 2022
Extremely friendly and efficient. Sales associate Garry King was great! His knowledge and experience were very helpful. Excellent car-buying experience. Sales associate Garry King was great! His knowledge and experience were very helpful. Excellent car-buying experience. More
by CHANDLER2639
June 17, 2022
I searched all over for the Carnival and found it here at Rusty Wallace Kia Rusty Wallace Kia More
by MIKEGARCIA1149
