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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
June 14, 2022
Very friendly and fast service. Informed me with issue on my vehicle and how to fix the issue Informed me with issue on my vehicle and how to fix the issue More
by k.sheffield678
Verified Customer
June 14, 2022
Aubri met me at the center and was very helpful. She seems to enjoy her contact with customers. My Kia was service promptly. She went over all that was done and walked us to our car Wonderful serv She seems to enjoy her contact with customers. My Kia was service promptly. She went over all that was done and walked us to our car Wonderful service. More
by ROOSTERWILLIAMS
Employees Worked With
Audri Crawford
June 12, 2022
I have always had a great experience at the service station. Everytime I have to come get my oil changed and my maintenance, I always hope I get Jenna as she’s the best! station. Everytime I have to come get my oil changed and my maintenance, I always hope I get Jenna as she’s the best! More
by EMHUNT1989
Employees Worked With
Chad, Jenna Mayes
June 11, 2022
I took my 20017 Kia Sedona in for a warranty repair and this place told me Kia wasn’t going to pay for it even when the letter I had said this will be replaced at no cost to you. Horrible place have no fai this place told me Kia wasn’t going to pay for it even when the letter I had said this will be replaced at no cost to you. Horrible place have no faith in Kia anymore. More
by Trwlantz3
Employees Worked With
Jenna Mayes
June 10, 2022
It took longer than expected for an oil change . .. I was told it was due to staff shortages ... after the work was done, my car sat in the sun for more than 30 minutes. .. I was told it was due to staff shortages ... after the work was done, my car sat in the sun for more than 30 minutes. More
by BJPCLA
Employees Worked With
Jenna Mayes
