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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,411 reviews

June 09, 2022

Have dealt with them four times and have been very satisfied each time. All personal are friendly and helpful. More

by 2FEBROWNS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
June 08, 2022

Awesome, as usual everyone was kind, knowledgeable, and the refreshments were great, thank you for a great experience More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 08, 2022

Love dealership. But wait time for service with an appointment was long. Was there 2 hours for an oil change More

by Dena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
Jun 09, 2022 -

Dena responded

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June 08, 2022

I drive 1. 5 hrs for this type of service. Always great customer service. Thanks More

by dhwhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bj, Audri Crawford
June 07, 2022

Extremely pleased with my new Kia Sportage and the professionalism of all the dealer personnel at Rusty Wallace Kia in Alcoa! I got great customer service and they made sure I was happy with my purcha More

by Megan_ashley17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Went beyond expected effort to obtain coverage for mechanical issues we face. Saved us $1,000s as a result. More

by DallasH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 07, 2022

Quality work. 1st rep not so personable, 2nd very nice. Traffic on hey really bad More

by constantsteve1
Recommend Dealer
Yes
Employees Worked With
Audri Crawford, Advisor Advisor
June 07, 2022

We are Realtors so we drive a lot. We put 30,000 miles on our Kia in one year. The service we received on our Telluride was top notch. Easy to schedule, drop off, and pick up. We appre More

by STAPCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
June 06, 2022

The service and environment was amazing. The staff was supportive and respectful. I recommend this place 💯 percent! More

by Michelle Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
June 04, 2022

Extremely pleased with our new Sorento, as well as with the professionalism of all the dealer personnel at Rusty Wallace Kia in Alcoa - especially B.J. McNeely. More

by jacobo.parham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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