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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
June 02, 2022
I was there for a recall on my EV6. I’m not satisfied with the service, which in the past had been good. I told the service advisor about other issues we were having with the car. when I’m not satisfied with the service, which in the past had been good. I told the service advisor about other issues we were having with the car. when the car was returned there was nothing wrote down or commented on the issues other than the recall. More
by SONNYAtc83
Verified CustomerEmployees Worked With
Not sure of name but don’t believe it’s listed
June 02, 2022
Very friendly quick service reasonable rates timely scheduling cleanliness of waiting area explained everything clearly very happy with the service given scheduling cleanliness of waiting area explained everything clearly very happy with the service given More
by JTMBAMA13
Employees Worked With
Advisor Advisor
June 02, 2022
They strive to make customers life long. We have always had good results with them. We have always had good results with them. More
by Saqcp
June 02, 2022
Great selection of new and used vehicles. Sales team and GM were friendly and informative but not pushy. Sales team and GM were friendly and informative but not pushy. More
by AMANDABLAINE721
June 02, 2022
Excellent customer service. They have always been courteous,friendly, and effecient. I feel I can trust them for honesty and fairness They have always been courteous,friendly, and effecient. I feel I can trust them for honesty and fairness More
by mbree2003
Employees Worked With
Jenna Mayes, Advisor Advisor
June 01, 2022
Extremely pleased with my new Telluride and the overall experience with Kia. This is my second new car purchase from Kia Alcoa. They are great and deliver as expected. Great experience! experience with Kia. This is my second new car purchase from Kia Alcoa. They are great and deliver as expected. Great experience! More
by amgardner74
June 01, 2022
Super group of people to the entry of the drive to the exit thanks guys exit thanks guys More
by brileytrucking66
