Rusty Wallace Kia Alcoa

Great speed and friendly thank you for you service toy Kia soul for a long time 😁 Kia soul for a long time 😁 More

Very difficult to get in and out due to a small and tight lot. No direct access from service to the sales floor for customers. Seems this dealership has outgrown this property. lot. No direct access from service to the sales floor for customers. Seems this dealership has outgrown this property. More

I left my car with them for 5 days. No diagnostic work was done as I asked. They wanted to sell me an over priced part before testing to confirm if it was needed which was the very thin No diagnostic work was done as I asked. They wanted to sell me an over priced part before testing to confirm if it was needed which was the very thing I took it there to have done. This is not a repair shop, they have no diagnostic skills and no management that understands troubleshooting and diagnostics. More

The service all around was friendly, efficient, and helpful, making my car buying experience easy and pleasant. helpful, making my car buying experience easy and pleasant. More

Not a horrible experience, but not a great one either. Several things could have been done to improve the quality of this service visit. Several things could have been done to improve the quality of this service visit. More

You guys are great! I've been to your service department a couple of times, and both times you were quick ,very nice and accommodating. You even wash my car.! Thank yo I've been to your service department a couple of times, and both times you were quick ,very nice and accommodating. You even wash my car.! Thank you so much! When I decide to purchase a new car, your my first choice. I look forward to doing business with you in the future. Fred Beckner More

Very professional, good service, B,J was the best, got me what I wanted.. very happy!! what I wanted.. very happy!! More

They have always taken care of our Kia Sedona. The service manager and service advisors are great. The service manager and service advisors are great. More

B.J. just helped us to buy our third Kia. He never pressured us in any way and showed us exactly what we asked for. B.J. was very personable and helped us find the best deal for our budget. He also to pressured us in any way and showed us exactly what we asked for. B.J. was very personable and helped us find the best deal for our budget. He also took the time to educate us on some of the great features of our new vehicle. Thanks for exceptional service!!! More

My Daughter and I purchased a 2020 Kia Sorento back in January 2022. We took it in for an oil change being that she put about 7500 miles on it since the purchase. She loves her ride. We checked in at the January 2022. We took it in for an oil change being that she put about 7500 miles on it since the purchase. She loves her ride. We checked in at the service department, they were very courteous and professional to both my daughter and myself. We mentioned a small problem with the back seat arm rest, the service department addressed it. They spoke with Mr. Court Courtney and he took time to look at the situation and get the manager Mr. Brian Kitts involved to resolve the issue for my daughter. Not only did these folks take care of an oil change, rotate tires, and wash the vehicle. These gentlemen went above and beyond by agreeing to take care of this arm rest and replace it. We have purchased multiple vehicles from these folks and will continue to go back and deal with them. If your in the market for a new or used vehicle, I would definitely recommend them for your next purchase. Thank you for the great service you provide. More