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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
May 24, 2022
A very pleasant experience. No pressure, made my own decisions. Went over an beyond. Been looking for awhile ,something dependable an close to my budget. These guy's made a fit No pressure, made my own decisions. Went over an beyond. Been looking for awhile ,something dependable an close to my budget. These guy's made a fit for me. Thankyou More
by plaster64
Verified Customer
May 24, 2022
Dylan was very friendly and helpful when we were purchasing our new Van. He made it a very smooth and easy transaction. purchasing our new Van. He made it a very smooth and easy transaction. More
by lularoemelissajones12
May 24, 2022
Greg Taylor was awesome, super nice man. He made the process feel easy and quicker than I’ve ever bought a vehicle. He did an outstanding job getting me the numbers I needed to buy the car I He made the process feel easy and quicker than I’ve ever bought a vehicle. He did an outstanding job getting me the numbers I needed to buy the car I wanted. Denise Burris in the finance department was very sweet and friendly, explaining everything in detail as we went along. More
by AW
May 24, 2022
They were absolutely the best dealership I’ve ever been to. They were very helpful all the way from helping find the right car for me but they also helped out as much as they could with finances! On top of to. They were very helpful all the way from helping find the right car for me but they also helped out as much as they could with finances! On top of that they took care of any unfulfilled vehicle services they forgot to do initially so yes they were worth the time! More
by Josh T
May 24, 2022
Staff is always super friendly and knowledgeable. I feel comfortable that they are going to be honest with me about my vehicle. I feel comfortable that they are going to be honest with me about my vehicle. More
by BRRUPPE
May 23, 2022
It didn’t take long to do the process of getting the car and talking to finance lady and talking to finance lady More
by teresapurdy38
May 23, 2022
Friendly service without the push I was of high pressure sales tactics. Would do business with them again. sales tactics. Would do business with them again. More
by Scott Childress
