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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
May 18, 2022
The service team is kind, very helpful, patiently answers questions and they are timely to boot. They keep the waiting area clean, stocked with any snack/drink I could think of and the bathroom is super clea questions and they are timely to boot. They keep the waiting area clean, stocked with any snack/drink I could think of and the bathroom is super clean too. My car always feels like it runs better when I leave. I actually enjoy my time there and I spend a part of that time thinking about what Kia I want for my next car. Everybody else in the waiting area seems happy too. More
by BETHWILDSMITH13
Employees Worked With
James Shepherd, Jenna Mayes
May 18, 2022
garry was very interested in our guestions and ansered them all professionally. no pressure, friendly, and sincere. could not ask for a better experience. them all professionally. no pressure, friendly, and sincere. could not ask for a better experience. More
by MILTARM
May 18, 2022
Dylan did an amazing job helping us figure out exactly what we wanted, then made sure to help us find the exact vehicle we were looking for. He was able to provide us with information about incoming vehic what we wanted, then made sure to help us find the exact vehicle we were looking for. He was able to provide us with information about incoming vehicles and answered all of our questions with grace and patience. More
by michelle_lippert
May 18, 2022
Very nice and quit. Ron was on his game!!! Denise was very pleasant. Very clean and everyone was nice😃 Ron was on his game!!! Denise was very pleasant. Very clean and everyone was nice😃 More
by mlanham62
May 18, 2022
I was told everything up front. After looking at my car I was told what was needed and what the price would be before they did any work. Audri Crawford was very nice to work with. After looking at my car I was told what was needed and what the price would be before they did any work. Audri Crawford was very nice to work with. More
by PATSYWHITMAN2828
Employees Worked With
Audri Crawford
May 17, 2022
I Love to take my Soul in for her check-up. I feel confident when I leave that everything has been checked out. They let me know approximately how long it will be before I will need things that I feel confident when I leave that everything has been checked out. They let me know approximately how long it will be before I will need things that are coming up, so I can start saving. Example: new tires. It's also very comfortable if you stay and wait. Thanks for all you do More
by SANGELADAWN59
Employees Worked With
Jenna Mayes, Audri Crawford, Advisor Advisor
