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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
May 07, 2022
My experience with Rusty Wallace Kia began in 2014 when I bought my first car there. I have had superlative experiences with both the sales and service departments. I have purchased a total of 5 vehicles bot bought my first car there. I have had superlative experiences with both the sales and service departments. I have purchased a total of 5 vehicles both new and used with no complaints on either price or product. I have had them all serviced there and have nothing but praise for that department. The only reason I gave 5 stars is because you didn't offer the option of 10. I will be a life long customer at Rusty Wallace Kia. More
by TMCMILLAN9447
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes
May 06, 2022
Corey H. was an excellent Service Advisor, we are elderly and he had the patience to hear us out about our concerns with our Kia Soul and he made sure we unde was an excellent Service Advisor, we are elderly and he had the patience to hear us out about our concerns with our Kia Soul and he made sure we understood the results of the test drive and scan test. We highly recommend him and this dealership. Thank you. More
by MOMMYSNEWS
Employees Worked With
Corey Husketh
May 06, 2022
Knowledgeable and courteous staff, fair sales policies and a great product. We were treated well and expect to return for our next car purchase. and a great product. We were treated well and expect to return for our next car purchase. More
by Scott Childress
