
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
A great place to purchase a vehicle and really friendly people and beautiful cars to choose from people and beautiful cars to choose from More
Highly recommend the guys at rusty Wallace Kia if you’re looking for a new car. I recently totaled my car and wanted to upgrade to an suv and they were all so nice and made the process so smooth. Ask for tu looking for a new car. I recently totaled my car and wanted to upgrade to an suv and they were all so nice and made the process so smooth. Ask for tutter if you go! More
I waited over 2 hours for an oil change and did an issue with my side mirror and captain seats to be checked. After waiting 2 hours I went to check on the status of my vehicle. I was told it was in line fo with my side mirror and captain seats to be checked. After waiting 2 hours I went to check on the status of my vehicle. I was told it was in line for a car wash and I said no thanks I need to get to work. A tech went over my paperwork (not the person I dropped my vehicle off with) and explained that the person who drove my car did not hear a noise. I said I didn’t make a complaint about a noise. When I repeated the complaint I was told I should drop it off and request a loaner next time so they could have it longer. This information would’ve been nice at 7:45 when I arrived. More
They were very concerned about me driving the car I came in the manager talked to my husband and told him what was wrong with the the car in the manager talked to my husband and told him what was wrong with the the car More
The absolute best, no pressure dealership! They were sincere in their concern to find me the perfect vehicle to fit my needs! I was very pleased with the friendliness of all of the staff espec They were sincere in their concern to find me the perfect vehicle to fit my needs! I was very pleased with the friendliness of all of the staff especially the salesman, Tyler Kitts. More
Awesome dealership and service center. Bought another car from them for my husband. He's had the same truck since high school, so he upgraded to a 2021 Kia K5 and loves it. Bought another car from them for my husband. He's had the same truck since high school, so he upgraded to a 2021 Kia K5 and loves it. More
Nothing but a great and honest service! Very happy with my vehicle! Thank you for great deal! Very happy with my vehicle! Thank you for great deal! More
While they did discount my service charges because of their own mistake, the back and forth was awful. My parts weren’t ordered for 5 days after I was told they were going to order them. Which put me in their own mistake, the back and forth was awful. My parts weren’t ordered for 5 days after I was told they were going to order them. Which put me in a rental car for longer than I needed to be. I appreciate the discount, but it was their lack of organization that caused the issue. More
The transition from my big truck to tiny car wasn’t an easy one for me mentally, but economically it had to happen. Ron honestly made the experience as good as it could be! I had been to several dealershi easy one for me mentally, but economically it had to happen. Ron honestly made the experience as good as it could be! I had been to several dealerships, and left upset, but from the second I was greeted at Kia till I closed my deal it was a good experience!! I wouldn’t have wanted to do business with anyone else! Thanks Ron and Kia for being so understanding and accommodating!! ⭐️⭐️⭐️⭐️⭐️ More