Back

Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Contact Dealership

4612 Alcoa Highway

Louisville, TN

37777

Directions

By Type

Showing 6,411 reviews

May 06, 2022

A great place to purchase a vehicle and really friendly people and beautiful cars to choose from More

by teresapurdy38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Highly recommend the guys at rusty Wallace Kia if you’re looking for a new car. I recently totaled my car and wanted to upgrade to an suv and they were all so nice and made the process so smooth. Ask for tu More

by CASSIDY.GIVENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tycen Bell
May 06, 2022

I waited over 2 hours for an oil change and did an issue with my side mirror and captain seats to be checked. After waiting 2 hours I went to check on the status of my vehicle. I was told it was in line fo More

by ahancock2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor Advisor
May 06, 2022

They were very concerned about me driving the car I came in the manager talked to my husband and told him what was wrong with the the car More

by sharp4045
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
May 06, 2022

The absolute best, no pressure dealership! They were sincere in their concern to find me the perfect vehicle to fit my needs! I was very pleased with the friendliness of all of the staff espec More

by HORSELOVERS84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Awesome dealership and service center. Bought another car from them for my husband. He's had the same truck since high school, so he upgraded to a 2021 Kia K5 and loves it. More

by bmwinchester79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

Nothing but a great and honest service! Very happy with my vehicle! Thank you for great deal! More

by marta.khomyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

While they did discount my service charges because of their own mistake, the back and forth was awful. My parts weren’t ordered for 5 days after I was told they were going to order them. Which put me in More

by SAWYER.RADFORD1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aubrey Chaffins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
May 05, 2022

The transition from my big truck to tiny car wasn’t an easy one for me mentally, but economically it had to happen. Ron honestly made the experience as good as it could be! I had been to several dealershi More

by msjohnson025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins
May 05, 2022

Friendly staff, comfortable waiting room, always happy with service provided here. I don’t go anywhere else. More

by TIFANYH3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
...
179
...