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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
April 23, 2022
Centrally located which makes it easy to get to. Friendly and personable. Great snack area. Best I have seen. Clean establishment. Didn't have an appointment...because flat tires cant wait. Te Friendly and personable. Great snack area. Best I have seen. Clean establishment. Didn't have an appointment...because flat tires cant wait. Team understood this. I mentioned that I was late for work to get flat repaired, so team worked fast to get me on my way. Excellent service. More
by BRYAN.POD
Employees Worked With
Jenna Mayes, Corey Husketh
April 23, 2022
Awesome people and very fair dealing! Aubrey helped us understand how to order our fabulous new Kia! Aubrey helped us understand how to order our fabulous new Kia! More
by SUNSHINECIRCLEGIRL
April 21, 2022
This is our 5th car purchased from Rusty Wallace KIA and B.J. McNeely, and as usual the level of professionalism and customer service exceeded our expectations. They do it right every time. I highly recomme B.J. McNeely, and as usual the level of professionalism and customer service exceeded our expectations. They do it right every time. I highly recommend B.J. McNeely and Rusty Wallace KIA on Alcoa Hwy. More
by DAVE.MCNEELY
April 20, 2022
We arrived early and was able to get the car worked on right away. The employees were friendly and helpful. We were out of there in an hour with the recall fixed, and an oil change. right away. The employees were friendly and helpful. We were out of there in an hour with the recall fixed, and an oil change. More
by sandihmcbride
Employees Worked With
Jenna Mayes, Corey Husketh
