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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
April 19, 2022
Through the whole process they have been friendly and helpful. they have took care of me in all aspects. helpful. they have took care of me in all aspects. More
by supermancollins68
Verified Customer
April 17, 2022
i want to thank bill for a great experience exploring the 2022 kia rio. we are possibly exploring purchasing this car but are still wondering whether we want to go back to a car from an suv or crossover. bi 2022 kia rio. we are possibly exploring purchasing this car but are still wondering whether we want to go back to a car from an suv or crossover. bill was most friendly and informative. i enjoyed my visit!! thank you! More
by dougvickie
Employees Worked With
April 17, 2022
Made buying the car very hassle free! Out of six other dealerships they were the only ones that called us back and worked with us. They even brought the car we were interested in to the f Out of six other dealerships they were the only ones that called us back and worked with us. They even brought the car we were interested in to the front so my dad (who has serious health issues) did not have to walk. Thank you so much! We will definitely be seeing you soon for another purchase! More
by GREGGFAMILY900
April 16, 2022
We were traveling on vacation when we noticed a bubble on the side of the tire. We had no clue who to go to so Google the closest KIA dealer. They were an hour away on there busy Monday morning but they sa the side of the tire. We had no clue who to go to so Google the closest KIA dealer. They were an hour away on there busy Monday morning but they said to come in snd they would take care if it. An hour after arrival, the tire was fixed and they provided a 10 point inspection. Thank you More
by lynn.jonsee
Employees Worked With
Jenna Mayes, Corey Husketh
April 16, 2022
We were told it would take an hour for the ECP coating but they were very busy on fixing recalls. We were there for An hour and 40 min. We sit outside and talked with other customers . I was happy but they were very busy on fixing recalls. We were there for An hour and 40 min. We sit outside and talked with other customers . I was happy with the cleaning and coating on the car. More
by lbreeden45
Employees Worked With
The guy from Wears Valley .
April 16, 2022
The dealer we had was very nice and he worked very quickly and made sure we had the best deal quickly and made sure we had the best deal More
by Abigailhesson21
