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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
April 14, 2022
Friendly service personnel that tries to take good care of you. Very informative on what is going on with your car while it is back in service. Negative: I have had to pay multiple deductibles for servic of you. Very informative on what is going on with your car while it is back in service. Negative: I have had to pay multiple deductibles for service that should have been included in one service. Neglance on tech part to make sure everything is fixed during one service. More
by MHENDERSON2909
Employees Worked With
Jenna Mayes, Corey Husketh
April 13, 2022
up teenth purchase from a rusty wallace dealership and was the best so far. hats off to bj. was the best so far. hats off to bj. More
by genemary99
Employees Worked With
April 12, 2022
love the complimentary drinks and snacks. makes waiting much easier. please keep it up with the extensive variety. work was done correctly and car was washed beautifully. polite and courteous makes waiting much easier. please keep it up with the extensive variety. work was done correctly and car was washed beautifully. polite and courteous. only place i take my kia. More
by raggedyart
Employees Worked With
Jenna Mayes, Corey Husketh
April 12, 2022
It was a pleasant experience and the salesman was professional. I would recommend him to my friends. professional. I would recommend him to my friends. More
by greg
April 12, 2022
My first service experience was very positive. The team listened to my concerns and addressed all of them on the spot within an hour. The waiting area was comfortable and allowed me to get some wo The team listened to my concerns and addressed all of them on the spot within an hour. The waiting area was comfortable and allowed me to get some work done. More
by rmwells94
Employees Worked With
Jenna Mayes, Corey Husketh
April 12, 2022
Rusty Wallace Kia is the best place to have your vehicle serviced. The staff is kind, intelligent, and they communicate everything thoroughly. The snacks are good too. serviced. The staff is kind, intelligent, and they communicate everything thoroughly. The snacks are good too. More
by CHELSEYCABLE
Employees Worked With
Jenna Mayes, Corey Husketh
April 12, 2022
The staff was very friendly and knowledgeable. They got me in the vehicle I truly wanted They got me in the vehicle I truly wanted More
by DPLOUHAR
Employees Worked With
