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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
April 05, 2022
Awesome awesome service & fast, friendly, I am from Dallas tx and the young girl was the best customer service ever with Kia Dallas tx and the young girl was the best customer service ever with Kia More
by TONIMIGNOGNA
April 05, 2022
Always courtesy and clarification on work being done on your vehicle, maintaining Kia parts for all replacement. All recall work done without hesitation, and explanation of what the problem exactly was. your vehicle, maintaining Kia parts for all replacement. All recall work done without hesitation, and explanation of what the problem exactly was. 💯 % satisfied with Kia service department. More
by JOHN.GEISLER0184
Employees Worked With
Jenna Mayes
April 05, 2022
I would recommend anyone who needs a new or used car go see Rusty Wallace Kia Alcoa first. We've purchased our last two vehicles (new and used) from them. Bill Raybourne was an outstanding salesperson. see Rusty Wallace Kia Alcoa first. We've purchased our last two vehicles (new and used) from them. Bill Raybourne was an outstanding salesperson. We felt no pressure to buy a certain car and he provided great options for us. In the end, though, the vehicle they had set aside was the right choice for us. He certainly pointed us in the right direction. Will Witucki provided a great customer experience and made the process smooth and efficient. More
by GEORGEDICKENS3
April 04, 2022
The service team at Rusty Wallace Kia of Alcoa continue to take excellent care of my vehicle. Professional courteous service in a timely manner. to take excellent care of my vehicle. Professional courteous service in a timely manner. More
by TAJOHNSON523
Employees Worked With
Jenna Mayes, Corey Husketh
April 04, 2022
The dealership services are always quick and efficient. I chose to stay with my vehicle while being serviced and it was the fastest service that I’ve ever had. I chose to stay with my vehicle while being serviced and it was the fastest service that I’ve ever had. More
by mnelson701
Employees Worked With
Corey Husketh
April 04, 2022
I was told one price and had to pay another once work was completed.y car was there for 1 and 1/2 hours and I paid over 400 dollars in labor. What a joke. completed.y car was there for 1 and 1/2 hours and I paid over 400 dollars in labor. What a joke. More
by sbbutcherboy
Employees Worked With
Jenna Mayes, Corey Husketh
April 04, 2022
I have dealt with this dealership since 2016. They are the best hands down! I highly recommend them. They are the best hands down! I highly recommend them. More
by sdrew1015
